Feedback is a gift. Those who know me have heard me utter this phrase a time or two…it might even be my official tagline. Every day, as the Director of Leadership Development at Blackbaud, I work with leaders to develop the skills needed to lead engaged, high performing teams. I also work directly with intact teams to enable them to operate more cohesively. Whether I am working with a manager or a team, the feedback muscle is a primary area of focus.