General Information

bbcon 2020 Virtual is the ultimate conference experience for every person and organization using technology to build a better world.  With sessions for arts and cultural organizations, cause-based nonprofits, educational institutions, faith communities, healthcare organizations, foundations, and corporate giving, this conference provides an unmatched experience for all social good professionals.

No. bbcon now will take place as a global virtual gathering October 6-8, 2020. 
This online-only event will unite the social good community for three days of thought leadership and best practices, technology trends and innovations, and peer networking.  

Some can’t-miss highlights:  

  • Soon-to-be-announced keynotes to enlighten, empower, and entertain   
  • Thought leadership and best practices specifically for your organization type and role  
  • Roundtable discussion rooms for industry peers to talk trends, challenges, and opportunities   
  • One-on-one appointments with the Blackbaud team, exhibitors, and other attendees  
The dates remain that same from October 6–8, 2020. Stay tuned for more schedule details across geographies.

We want to connect as many people in the social good community as possible, and we want to do it safely, so in light of COVID-19, bbcon is now proceeding as a global virtual gathering.  

We’re excited to deliver bbcon 2020 unconstrained by physical limitations. We recognize the unique opportunity to connect more people in the social good community with thought leadership and best practices, technology trends and innovations, and peer networking in a reimagined format.  

Registration will be opening soon. Full details on the bbcon virtual experience, including sessions, will roll out this summer.  
If you have additional questions about bbcon, please email us at


No. Because of the impacts of COVID-19, we are making bbcon 2020 Virtual FREE for all attendees!

Registration will be opening soon. Check back for more information.
You should have received an email with instructions on how to transfer your existing registration to bbcon 2021—and unlock additional perks for your organization—or receive a full refund. Please check your spam box and then reach out to us at if you didn’t receive that communication.
bbcon is an event for everyone in the social good community and Blackbaud is committed to providing a safe and welcoming experience for all participants. All attendees are required to read and accept the bbcon code of conduct before registering.
Please send an email to with any questions you have regarding bbcon. A member of the Blackbaud Events team will respond within two business days.

Sessions and Speakers

We are in the process of formulating an exciting agenda and reviewing all submissions. We plan to share the agenda this summer. If you submitted a session for bbcon, stay tuned!

Sessions will be released this summer—stay tuned!


We will connect with all sponsors directly about virtual sponsorship benefits.   

Yes. More information will be provided on sponsorship opportunities in the coming months. For more details, please contact

Hotel and Travel

We realize some of you may wish to keep your travel plans to Seattle. If you wish to keep your hotel reservation as booked, then no action is needed.  

If you reserved one of our bbcon hotel room blocks through our bbcon housing website, please contact them directly to cancel your reservation. Please send an email to:

Important note: if you booked a hotel outside of the bbcon housing block you are responsible for contacting the hotel directly. 

No, we will not refund individual airline ticket costs. Please contact your airline directly regarding ticket cancellations.