The more quickly we thank a donor, the more likely they are to give again; and if they’re a first-time donor you better be on your toes! Join Natasha and Alejandro to learn how their hospital foundation uses internal and external datasets, along with Workflow Designer in Blackbaud Raiser's Edge NXT to boost donor engagement with much faster, highly personalized automated emails and auto-populated actions for staff. They’ll show you how they’re boosting retention by shortening the timeline between receiving a gift and sending a first thank you that's meaningful for the donor.