In today’s ever-evolving landscape, successful organizations constantly seek new avenues for heightened effectiveness, often through the adoption of cutting-edge technologies. This dynamic session will use The Princess Margaret Cancer Foundation's journey to Blackbaud CRM™ as a through-line to discuss leading through change, preparing for inevitable road bumps, and continuing to drive success after go-live. Join Joe Figliomeni and Mike Reardon as they discuss actionable examples and coveted tips, empowering you to master the art of communication and persuasion, move the culture forward, deal with resistance, and steer your organization boldly into the future!