Todd Lant is Chief Customer Officer at Blackbaud, the leading provider of software for powering social impact. A 20-year Blackbaud veteran, Todd is responsible for helping thousands of organizations around the world maximize value from their technology investments and achieve stronger mission outcomes.

Throughout his career, Todd has led large-scale digital transformation initiatives and championed customer-centric innovation. Prior to becoming Chief Customer Officer, he served as Blackbaud's Chief Information Officer, where he helped drive the company's cloud transformation and oversaw cybersecurity, enterprise technology, and digital modernization efforts.

Today, Todd leads global teams focused on customer success, support, services, and education, with a strong emphasis on responsible AI and human-centered technology. He is a frequent speaker on digital transformation, customer experience, and the evolving role of AI in helping organizations better serve their communities.