When change occurs in the workplace, every employee needs to adapt, whether directly or indirectly involved. How people react and respond to change varies. Sometimes, this leads to setbacks and conflict. Understanding the different ways people respond to change can help toward a smooth and harmonious transition. In this session, examine four different personas and explore their relationship to change within a professional environment. Learn best practices on how to engage with and support these different personas during major workplace shifts. Discuss motivation methods for each persona type to help them align and acclimate.

Learning Objectives:

• Identify different reactions and responses to change
• Examine underlying issues that cause change-related behaviors
• Determine motivators and methodologies for different personas