Have you ever wondered if your organization is using all your Blackbaud Award Management (BBAM) tools and features in the most optimal way? Have you experienced turnover and are unsure of how your system is running and what process or configuration issues may be causing you more work than you realize? Or do you simply want an audit of your BBAM system to understand how well it is being used and would like analytical data to support it? If any of these things resonate with you, then a Process and Solution Assessment (PSA) may work wonders for your organization! The PSA is a comprehensive audit of your BBAM system, where a BBAM subject matter expert (SME) combs through your BBAM system using a 75-point checklist and provides you with a summary of what you’re doing well, current usage of features, and suggestions on improvements for you to implement as you see fit. The final product will be a number of analytic reports and a summary report document between 15–25 pages of content about your BBAM system, including recommendations to make improvements in a number of areas!