AI in Action: Virtual Team Members and Blackbaud AI in Raiser's Edge NXT

Monday, Oct 06
2:45 PM - 3:30 PM
201B
In-Person

Join us for a deep dive into the future of nonprofit fundraising, where artificial intelligence is no longer a concept—it's a co-worker. In this session, we’ll showcase how Blackbaud is embedding AI directly into Raiser’s Edge NXT through two powerful innovations: Virtual Team Members and Blackbaud AI chat.
These intelligent tools are designed to work alongside, amplifying their impact, simplifying their workflows, and unlocking new levels of personalization and insight. You’ll learn how:
•    Virtual Team Members proactively surface next best actions, automate follow-ups, and generate personalized donor communications using real-time data and engagement history.
•    Blackbaud AI chat acts as a conversational assistant, helping users navigate data, generate reports, and draft content—all through natural language prompts.
•    AI-driven insights help identify donor trends, predict giving potential, and optimize campaign strategies with unprecedented speed and accuracy.
We’ll explore the technology behind these innovations, including natural language processing, machine learning, and secure data integration—all built with nonprofit needs and ethical AI principles at the core.
Whether you're a frontline fundraiser, data analyst, or nonprofit leader, this session will show you how AI is transforming the way we work, connect, and fundraise—empowering your mission like never before.

Track
Fundraising & Donor Management
Products
Blackbaud AI, Blackbaud Merchant Services / Blackbaud Integrated Payments
Knowledge Level
Basic
Speakers