Rolling out new technology is often the easiest part of the process. Getting people to actually use it, and feel confident doing so, is where many organizations struggle.

This panel discussion brings together nonprofit peers from different organizations to explore the human side of technology adoption. Panelists will share real-world experiences navigating staff resistance, change fatigue, and varying comfort levels with technology, and the practical steps they’ve taken to bring people along rather than push change onto them. 

Change management is a broad topic, and this session focuses specifically on how culture, communication, and inclusion can influence adoption outcomes. Throughout this session, panelists will highlight small but effective practices that help technology feel less intimidating and more empowering. 

Attendees will leave with realistic, people-centered strategies they can apply immediately to upcoming system rollouts, enhancements, or process changes.