Back for a fifth year by popular demand, the Super User Panel returns with a team of Raiser’s Edge NXT power users known for tackling any question the audience throws our way. This lively, interactive session blends practical expertise, real‑world problem‑solving, and the humor and honesty that have made this panel a bbcon favorite.

This year’s panel features a group of seasoned practitioners and consultants who bring deep experience across fundraising operations, data management, and Raiser's Edge NXT optimization. Together, they’ll dig into strategies for adopting WebView with empathy and enthusiasm, explore the most valuable Blackbaud and partner ecosystem resources, and share practical tips, clever workarounds, and expert‑level insights for both Unified and Database View. Whether you’re navigating SKY API updates, troubleshooting a thorny data challenge, or bracing yourself for the day someone finally pries Database View from your Cold Dead Hands, this session has you covered.

As always, the heart of this session is audience participation. Bring your questions—especially the stumpers. We’ll troubleshoot live, offer guidance and validation, and highlight tools and techniques you can take home and use immediately. If you’re looking for practical solutions, new ideas, or just a good laugh about the quirks of Raiser’s Edge, this session promises to deliver.

Submission form limits us to four listed presenters, we may add one or two additional experts from the following group to support Q&A from the stage or front row: Maya Rosman, Hallie Guiseppe, Patti Hommes, Ryan Hyde, Heather MacKenzie, Amy Dana.