Congratulations! You’ve successfully transitioned to the new Blackbaud Grantmaking Applicant Portal—you’ve built forms, launched Programs, and started receiving online applications. But are you really getting the most out of the system?

Are automated emails unclear or overwhelming? Should correspondence come from the portal, or is it better to rely on email templates? Do you manage multi-year grants and unsure how to build cohesive grant reports? Are support cases harder to submit clearly than they should be?

Join Paula Lentoni of Mott Philanthropic, a grants manager with over 20 years of Blackbaud experience who currently manages three independent Blackbaud Grantmaking databases, along with Nick Mills of Blackbaud, a business consultant with over 14 years of Grantmaking experience, as they share practical lessons learned from the Applicant Portal transition—and insights on what to expect in year two.