Join Kalai TaiHook and Amy Shoemaker from McKee Botanical Garden for a practical conversation about how thoughtful change management can help an organization move from inconsistent system use to clearer processes, stronger adoption, and a better supporter experience. Through McKee’s real-world journey with Altru and XtruLink, this session will explore how organizations can align teams, build confidence, modernize operations, and use technology as a springboard for growth rather than just another system to manage. While McKee Botanical Garden is an arts and culture organization and uses Altru and XtruLink, much of this session is intended to be software agnostic and focus on change management.