Name
The Vision for the Customer Experience
Description

Join Blackbaud’s Chief Product Officer and Chief Customer officer as they share their strategy for enhancing and delivering the experience for our customers. You will hear first-hand experiences, expectations, and product insight from the view of seasoned SAAS leaders. This session will include our customers in our journey as a SAAS company, our product experience strategy, and how we strive to bring value to the customer.

Session Type
Breakouts