TECHNICAL SUPPORT
If you are experiencing technical difficulties at any time during the broadcast, please review the frequently asked questions below or use the live support chat feature in the lower right of your screen.
We are excited to bring back an in-person element to bbcon 2023. We'll be heading to Denver, CO from October 22–24, 2023. But, don't worry, we understand the convenience and accessibility the virtual format has offered so many of you. That won't change, it'll be a very vital part of our bbcon experience in 2023. We're still working through all the final details and will be sharing more information over the next couple of months.
Yes, sessions are now available on-demand through December 9, 2022.
There could be several causes resulting in slow or interrupted video playback. In general, if you're connecting over Wi-Fi and experiencing constant rebuffering or other issues during playback, try moving your router to another location and away from other devices that may cause electrical interference. Here are a few recommendations:
- Move your wireless router to a more central location of your home.
- Move your wireless router to an elevated surface such as a desk or on top of a bookshelf.
- Clear clutter from the vicinity of your wireless router
- Use a hardline internet connection if available.