Payments Optimised: Tips for Today, Trends of Tomorrow

4:00 PM - 4:45 PM
Monday, November 10, 2025

The payments landscape is evolving rapidly, and nonprofits that understand the trends are better positioned to meet donor expectations and drive impact. This session explores the current state of payments, highlighting actionable strategies organisations can implement today to improve  performance and donor experience.

From mobile-first design and digital wallets to fraud prevention and alternative payment methods, we’ll share benchmark data to help you assess how your organisation compares. Then, we’ll look ahead to the future of payments, exploring innovations like embedded giving, fraud mitigation, and AI-powered automation.

What you will gain:
• Key trends shaping the donor payment experience today, including mobile optimisation, wallets, fraud mitigation, and payment method diversity.
• Performance benchmarks to help you evaluate your current payment setup and identify areas for improvement.
• Strategic insights into emerging technologies and behaviours that will define the future of giving.
• How Blackbaud is enabling organisations to stay ahead of the curve and turn payment innovation into mission impact.

Who should attend:
Fundraisers, product and technology leaders, finance and operations teams, and anyone interested in payments innovation for nonprofits.

Location/ Room
Cockle Bay 2
Products
Blackbaud CRM, Blackbaud Merchant Services / Blackbaud Integrated Payments, Blackbaud Raiser’s Edge NXT®
Presenters