Maximising ROI on payments is critical to advancing your mission. In this workshop, we’ll explore every stage of the payment lifecycle—from supporter acquisition and payment processing, to fraud and compliance, disbursements, reporting, and reconciliation. Drawing on exclusive data from over hundreds of millions processed via Blackbaud Integrated Payments (formerly Blackbaud Merchant Services) across Australia and New Zealand, we’ll deliver both deep insight and practical actions you can take to boost overall payment performance.

What You’ll Learn

• Understand the latest trends in payment processing, including the rise of AI and how they will drive impact across your organisation and supporters, with a behind-the-scenes look into how it is impacting Blackbaud. 
• Gain insight on the latest advancements in fraud detection and prevention, and learn how BBIP is helping organisations safeguard donor trust and grow revenue.
• Learn how leading charities are expanding their fundraising reach through strategic partnerships. We’ll highlight innovative collaborations that are driving new revenue growth and retention opportunities.
• Get an exclusive look at the Blackbaud Integrated Payments roadmap, including recently delivered features and upcoming capabilities designed to simplify reconciliation, enhance reporting, and streamline payment management across the Blackbaud ecosystem.
• See how new tools and integrations are making it easier than ever to reconcile payments and reduce administrative workload, freeing up more time for mission-critical work.
• Get a view of what's coming from Blackbaud Integrated Payments and how Blackbaud is positioning you to capitalise on evolving trends to amplify growth and impact.

Why Attend?

Whether you oversee fundraising operations, manage payment systems, or drive strategic initiatives, this workshop will equip you with the insights and tools to maximise every dollar raised, future-proof your payment processes, and deliver greater value to your donors.