AI is already part of everyday fundraising work, but what changes when an agent joins your team?

This session explores how customers in the US have begun using Blackbaud’s Development Agent to support prospecting, engagement planning, follow-up activity and other fundraising workflows. You’ll hear lessons from early customer use, explore emerging examples and see where teams are finding practical value.

We’ll look at how Development Agent can help fundraising teams spend less time on administration and more time building donor relationships. We’ll also explore what organisations need to have in place as AI becomes a larger part of the fundraising toolkit, including data, processes and team readiness.

The focus is practical application, real fundraising workflows and what teams can do today to prepare for what’s next.

WHAT YOU’LL LEARN

• How Development Agent is being applied within fundraising teams
• Practical fundraising workflows supported by AI
• Lessons from customers already exploring AI-assisted fundraising
• Where AI can improve capacity, productivity and focus
• What successful implementation and readiness require
• Future opportunities for AI-supported fundraising     

YOU’LL LEAVE WITH

• A clearer understanding of Development Agent use cases
• Ideas for applying AI within fundraising workflows
• Insights from early customer experience
• Clear next steps for preparing your team for AI-enabled fundraising
• A better understanding of where fundraising AI is heading next
• Practical considerations for using AI to support, not replace, relationship-led fundraising

WHO SHOULD ATTEND

• Fundraising leaders
• Major Giving teams
• Prospect research teams
• CRM and database teams
• Innovation and digital leaders
• Advancement teams
• Anyone exploring practical AI applications in fundraising