Updates have been made to our event policy to offer more flexibility during these uncertain times with the COVID-19 (Coronavirus) outbreak. Additional details are provided to align with refunds/transfers for paid registrants and new virtual registrations.

There is no cancellation policy for new virtual registrants as attendance is FREE. Registrants will be able to access bbcon 2020 Virtual content on-demand through November 18, 2020. Blackbaud will only issue cancellations for registrants who submit a written request to conference@blackbaud.com. We encourage all team members to register who are looking to access the content.

 

bbcon 2020

Paid in-person registrants received an email with instructions on how to request a refund and a deadline to complete this action by July 3, 2020. All registrants who paid by invoice will receive a refund or a confirmation that the invoice has been cancelled if it is not already paid. Note that refunds may take up to 45 days to complete due to processing. All refunds will be issued by September 15, 2020. If you registered a group of attendees, please ensure you or all group members completed this request. Email us at conference@blackbaud.com if you have any concerns! 

All current registrants who did not take the action above by July 3 will receive a full refund for paid registrations and were automatically registered for access to bbcon 2020 Virtual in July 2020.

 

bbcon 2020 Sydney

Paid in-person registrants for bbcon 2020 Sydney were sent instructions to process a refund. These individuals will need to register separately for bbcon 2020 Virtual. Please contact our Marketing team at info@blackbaud.com.au if you have any concerns.

Updates have been made to our event policy to offer more flexibility during these uncertain times with the COVID-19 (Coronavirus) outbreak. Additional details are provided to align with refunds/transfers for paid registrants and new virtual registrations.

There is no substitution policy for new virtual registrants as attendance is FREE. Blackbaud will not issue substitutions and we encourage all team members to sign up who are looking to access the content.

 

bbcon 2020

Paid in-person registrants received an email with instructions on how to request a transfer and a deadline to complete this action by July 3, 2020. All registrants who request a transfer and are paying by invoice will only be able to transfer if the invoice was already paid. Registrants with an unpaid invoice will receive a confirmation that the invoice has been cancelled. When submitting, you can also opt-in for bbcon 2020 Virtual. Those who transfer their registration to next year will not be issued a refund for this year and will receive details for a complimentary pass when bbcon 2021 registration opens. Pass details will be sent to the name and email address of the original registrant.

If your organization needs to substitute the original paid registrant for another colleague, please send a written request to conference@blackbaud.com. Submissions should come from the original registrant when possible. Blackbaud staff will gather necessary information for the substitute, update registration details, and send a confirmation to the new registrant. Transfer details for bbcon 2021 will be sent to the substitution name and email address if substitution was fully processed.

All current registrants who did not take the action above by July 3 will receive a full refund for paid registrations and were automatically registered for access to bbcon 2020 Virtual in July 2020.

 

bbcon 2020 Sydney

bbcon 2020 Sydney did not offer a transfer options this year. All paid in-person registrants received a refund. These individuals will need to register separately for bbcon 2020 Virtual. Please contact our Marketing team at info@blackbaud.com.au if you have any concerns.

At Blackbaud, we are committed to respecting your privacy. Reference our company policy as it applies to your geographic location:

By registering for virtual bbcon 2020, attendees, speakers, sponsors, and staff consent to the collection and storage of data on the registration form, powered by Swoogo. To view Swoogo's privacy policy, click here

Registration and participation in bbcon sessions and other activities constitutes an agreement by the registrant to Blackbaud’s use and distribution (both now and in the future) of the registrant's or attendee's image or voice in photographs, videotapes, electronic reproductions or audiotapes of such.

bbcon participants who opted-in at registration to connect with sponsors permit Blackbaud to provide your contact information to sponsors for pre, during, and post communications. Participants who choose to opt-out of sharing information during registration may still connect directly with sponsors via the Marketplace during the conference if they desire  to learn more.

bbcon will include a networking feature leveraging Grip event technology. Those who opt-in to create a networking profile will be able to schedule 1:1 appointments, participate in small group discussions, and connect with other recommended attendees. Participants will be asked to review/update their profile and accept terms and conditions when launching Grip for the first time. To view Grip's privacy policy, click here.

All participants are required to read and agree to the event code of conduct as part of the registration process.

Blackbaud recognizes the value of providing a safe and welcoming environment and is committed to doing so at our hosted events. All Blackbaud hosted events are for everyone in the social good community. Blackbaud events, both live and virtual, aim to be inclusive for all, regardless of race, ethnicity, disability, religion, political affiliation, gender, gender identity or expression, sexual orientation, and any other distinguishing characteristic. We do not tolerate discrimination, intolerance, harassment, aggression, or ill-will of any kind at any Blackbaud event, whether in person, virtually or communicating through online forums.

 

LIVE & VIRTUAL EVENTS

We expect all participants - Blackbaud employees, attendees, presenters, sponsors, vendors, and guests to:

  • Remain positive, friendly, and welcoming to others always in person and in virtual event environments (webinar, livestream, etc.)
  • Recognize that Blackbaud events encourage diversity of thought, organization, and individuals; as such, be respectful and inclusive; avoid disruptive speech or behavior that interferes with another individual’s participation
  • Comply with instructions from event and venue staff including moderators and virtual event staff
  • Comply with all applicable laws
  • Always wear your conference badge
  • Be alert and report any discriminatory, harassing, aggressive, or exclusionary behavior or speech to event staff immediately

 

BLOGS, ONLINE FORUMS, AND SOCIAL MEDIA

The Blackbaud online community is steered by a "common sense" attitude across all media channels which include but are not limited to Blackbaud blogs, online forums, and social media. The above guidance is also applicable when engaging online. We expect all participants - Blackbaud employees, attendees, presenters, sponsors, vendors, and guests engaging online to comply.

 

UNACCEPTABLE BEHAVIOR

Examples of unacceptable behavior(s) are noted below, but are not limited to:

  • Intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct–including deliberate intimidation, stalking, or following; photography or recording used to harass; perpetual disruption of sessions, talks or other events
  • Physical, written, verbal, or other abuse–as determined by the event organizer and its representatives in their sole discretion
  • Unruly, lewd, or vulgar behavior or language–with sexually explicit or offensive language, profanity, obscene gestures, or racial, religious, or ethnic slurs
  • Wearing unsuitable clothing for a professional environment–considered provocative or offensive
  • Failure to obey any rules or regulations of the venues, virtual platforms, and Blackbaud–Be mindful of members of the public at venue and avoid any destruction or vandalizing of property or venues
  • Possessing open containers of alcohol outside designated event areas and being intoxicated– Drink responsibly, employees adhere to all company policies, drink alcohol only in reasonable quantities, and make plans to avoid driving after drinking alcohol
  • Inappropriate physical contact–such as unwelcome sexual advances, groping, sexual assault
  • Possession of a weapon or any item that can be used as a weapon–Weapons include guns, knives, swords with blades, chemicals or any other item whose purpose is to cause harm to another person, regardless of whether individual possesses a concealed weapon permit or is allowed by law
  • Possessing any illegal substance–Blackbaud does not tolerate the use or abuse of illegal substances anywhere in the event venues

 

CONSQUENCES OF UNACCEPTABLE BEHAVIOR

Unacceptable behavior will not be tolerated. Anyone engaged in unacceptable behavior is subject to expulsion from the event, in Blackbaud’s sole discretion, without refund.

Breaches of this Code of Conduct may result in disqualification from participating in future live and virtual events and from engagement across Blackbaud blogs, online forums, and social media channels.

 

REPORTING UNACCEPTABLE BEHAVIOR

If you are being harassed, notice that someone else is being treated poorly, or have additional concerns, please contact any member of the Blackbaud team. Team members can be found onsite at the information desks at live events during registration hours. For virtual event participants, please contact designated support staff or session moderators. Additionally, contact conference@blackbaud.com or to report incidents at any time of the day.

We expect all participants to follow this Code of Conduct at all event venues, all related social event venues, in the virtual environment and across media channels. The policy may be revised at any time by Blackbaud without notice. In the event of an emergency, please contact local authorities immediately.

 

©Blackbaud, Inc. 2020