Join our Payments Processing Optimisation Workshop and discover practical ways to increase fundraising ROI, improve efficiency and maximise every dollar raised. Walk away with actionable insights, proven strategies and a clearer roadmap for future growth.

Built on Real Data. Designed for Real Results.

Maximising ROI on payments is critical to advancing your mission. In this workshop, we’ll explore every stage of the payment lifecycle—from supporter acquisition and payment processing, to fraud and compliance, disbursements, reporting, and reconciliation.

Drawing on exclusive data from over hundreds of millions processed via Blackbaud Integrated Payments across Australia and New Zealand, we’ll deliver both deep insight and practical actions you can take to boost overall payment performance.

What You’ll Gain

This isn't a technical deep dive for the sake of it. It's a practical session focused on helping you:

  • Increase payment performance and fundraising ROI
  • Reduce manual administration and reconciliation effort
  • Understand emerging trends, including AI and their impact on fundraising
  • Strengthen fraud prevention while protecting donor trust
  • Learn how leading organisations are increasing revenue and supporter retention
  • Get an exclusive look at the Blackbaud Integrated Payments roadmap and upcoming innovations
  • Discover new tools and capabilities designed to simplify payments and streamline operations

 

Why Attend?

Whether you oversee fundraising operations, manage payment systems, or drive strategic initiatives, this workshop will equip you with the insights and tools to maximise every dollar raised, future-proof your payment processes, and deliver greater value to your donors.

This workshop will be best suited to our customers processing over 3,000 monthly regular gifts. However, we welcome those growing rapidly and nearing this threshold. 

Workshop access is included with your bbcon ticket. Please note that space is limited and available on a first-come, first-served basis.

Agenda Overview

Below is the preliminary agenda flow to help with your planning efforts. Come back frequently for more details.

Time

Topic

8:00–8:30 AM

Registration and Networking

8:30–10:30 AM

Payments Processing Optimisation Workshop

10:30–11:00 AM

Morning Tea and Networking
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