Agenda

Discover how Microsoft Power Automate can help you get more from your Blackbaud solutions - reducing repetitive tasks, connecting systems and freeing your team to focus on your mission. Join Blackbaud and Microsoft experts to explore practical, low-code approaches to automating everyday processes, with examples covering data collection, notifications, report delivery, data clean-up and event check-in.

See how Blackbaud connectors and SKY API can support workflows across Raiser’s Edge NXT and other applications. Explore ways to surface information across systems and create tailored experiences using Adaptive Cards. Whether you’re new to automation or looking for your next use case, you’ll leave with practical ideas and a clear starting point, including ready-made templates, training resources and community support.

This session will introduce concepts explored in our bbcon London pre-conference workshops and explore how these concepts fits into wider extensibility conversations. 

AI isn't just transforming technology. It's transforming responsibility. In this session, we'll explore the principles that guide Blackbaud's approach to responsible AI and how they shape decisions across the AI lifecycle. Learn how we balance innovation with security, accountability, transparency, and evidence-based design to help deliver mission-driven outcomes for the social impact sector. Drawing on Blackbaud's people-first approach to responsible AI, our product experts will share how these principles influence the features we build today and the innovations you can expect to see in the future.

79% of charities are now using AI, with most focusing on early use cases such as content creation and productivity. So how do you build on that foundation and move towards transformation?

In this practical session, digital and AI expert Zoe Amar will help you pinpoint where your charity is on its AI journey, share examples of charities using AI in ambitious ways, and set out the guardrails that let you innovate with confidence. You’ll leave with clear next steps for your organisation.

Whenever a charity considers an AI tool, the same questions come up from fundraisers, data teams, trustees and IT: what data will it see, and what will it do with that data?

They’re important questions, and the answer varies enormously from one tool to the next.

This session treats AI as a trade-off rather than a yes or no decision: giving a tool more of your data often lets it do more for you, though some of the most useful tools see very little at all. We’ll walk through three levels of that trade-off: from AI that never sees a supporter record, to AI that works with a sample of your data, to AI that knows your supporters well enough to predict and respond to them. Drawing on the experience of Wales Air Ambulance, Alzheimer’s Research UK, Good Innovation and Bridgit, speakers will share real examples at each level, the safeguards that made them acceptable and why complete, connected data in Raiser’s Edge NXT is what allows a charity to move up a level with confidence. Attendees will leave with a new lens for viewing any AI tool: what does it see, and what do I get in return?

AI is becoming part of everyday fundraising, helping teams save time, uncover useful insights and focus more attention on supporter relationships. This session explores AI-powered capabilities in Raiser’s Edge NXT, including AI Chat, AI-generated acknowledgements and Copilot experiences, with practical examples to help fundraisers understand what these tools can do and where they may fit into day-to-day work.

See how Raiser’s Edge NXT can support a fundraiser’s day, from online giving and event management to gift processing, stewardship and supporter follow-up. Through practical examples and real-world scenarios, this session will show ways to simplify common tasks, connect activity across the supporter journey and get more value from the tools your team already uses.

As more everyday work in Raiser’s Edge NXT moves from database view to web view, strong data management becomes even more important. This session offers practical guidance on data health, imports and exports, configuration and administration, helping database teams understand what to prioritise and how to support effective fundraising as Raiser’s Edge NXT continues to evolve.

Join us for a forward-looking session on the innovations shaping the future of social impact organisations. From Agents for Good and intelligent automation to emerging platform capabilities and roadmap highlights, we’ll share what we’re exploring, what it could mean for your organisation and how these developments may help teams work more efficiently, make better use of data and create more space for impact.

Explore the future of connected fundraising. Discover Blackbaud Platform for Good™, the latest innovations across fundraising, engagement, payments, AI, and extensibility, and hear inspiring customer stories that demonstrate how connected technology can help organisations build stronger supporter relationships, increase efficiency, and drive greater impact.

From one supporter story to wider impact, join Prostate Cancer UK, JustGiving and Blackbaud as they explore how a single supporter journey evolved into fundraising, advocacy and community action. Discover practical lessons on identifying potential, nurturing relationships and connecting the dots across the supporter experience to create lasting impact.

Timandra Harkness is a science writer, broadcaster, and comedian. She has performed maths standup, presented on Radio 4, and written a book; Big Data: does size matter?

After performing improvised and stand-up comedy, hosting cabaret, and touring with a tented circus, Timandra formed the first comedy science double-act in the UK with neuroscientist Dr Helen Pilcher. Now a regular writer and presenter on Radio 4, Timandra has fronted documentaries such as Data, Data Everywhere, and Personality Politics. She co-hosts FutureProofing, with Leo Johnson, which sees her looking at the future of everything from language to war, ageing to food. She’s also the resident reporter on social psychology series The Human Zoo.

Away from the microphone and since winning a competition in the Independent with a piece on goat-borrowing, she has written for publications including the Telegraph, Guardian, Sunday Times, Evening Standard, WIRED, Men's Health, and Significance (the journal of the Royal Statistical Society). Her book Big Data: does size matter? gives a history of data collection and collation, how it’s changing the world, and its shortcomings from politics to health to smart cities. Combining unusual facts with insight and humour, Timandra looks at how the future will affect business and society.

As well as looking at big data, she tackles AI and robotics, and considers topics around our relationship with science and technology. 

On stage, Timandra has appeared in and co-written Your Days Are Numbered: the maths of death and Science Burlesque, which brought the Cheltenham Science Festival its first audience that included a hen party.