Extend your bbcon experience by joining us on day 2 for our payments procesing optimisation workshop, led by John Humphries, Blackbaud's Global Payments product lead. The workshop is designed to offer a deep dive into payment processing insights, share regional expertise with fellow attendees and explore upcoming innovations in payment processing.

What To Expect

 Best Practices and recent learnings

 Conversion Rate Comparisons across card types and schemes

 Optimal Timing for processing regular gifts

 Understanding and mitigating payment declines

 Latest Features in Blackbaud Merchant Services to reduce rejections

 Exploring the Payment Ecosystem with examples of valuable solutions from our payment partners

 Benchmarking Analysis provided by Blackbaud and insights from a Stripe payment optimisation expert

 Opportunity for discussion and networking

This workshop will be best suited to our customers processing over 3,000 monthly regular gifts. However, we welcome those growing rapidly and nearing this threshold. 

Workshop access is included with your bbcon ticket. Please note that space is limited and available on a first-come, first-served basis. You can transfer your ticket to a colleague if needed.

Agenda Overview

Below is the preliminary agenda flow to help with your planning efforts. Come back frequently for more details.

Time

Topic

8:00–8:30 AM

Registration and Networking

8:30–10:30 AM

Payments Processing Optimisation Workshop

10:30–11:00 AM

Morning Tea and Networking
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