As part of the bbcon extended experience, we invite you to continue the conversation and connection by joining our Blackbaud User Groups on Tuesday, 11 November—the day after bbcon.

These interactive forums are designed to bring together users of Blackbaud CRM™ and Raiser’s Edge NXT®, as well as Higher Education professionals for a day of learning, sharing, and collaboration. Led by our Blackbaud Professional Services team and Product Managers from the US, these groups offer a unique opportunity to engage with peers, exchange insights, and explore how to get the most from your Blackbaud solutions.

What To Expect

 Dedicated sessions for Blackbaud CRM, Raiser's Edge NXT and Higher Education professionals

  Best practices and recent learnings from your peers

 Latest features and upcoming product enhancements 

 Exploring our Partner Ecosystem with examples of valuable solutions from our partners

 Plenty of opportunity for discussion and networking

Help Shape the Day

We’re committed to making this a truly customer-focused event—and we’d love your input! Let us know which topics you’re most interested in so we can tailor the sessions to what matters most to you.

If your team has achieved something remarkable over the past 18 months, we’d also love to showcase your work.

Please fill out our quick survey to share your topic preferences, and to indicate your interest in presenting:

Agenda Overview

Below is the preliminary agenda flow for the User Groups to help with your planning efforts. Come back frequently for more details.

Tuesday, November 11, 2025
10:30 AM - 11:00 AM
Morning Tea, Networking and User Group Registration
Cockle Bay Foyer
11:00 AM - 12:30 PM
Blackbaud Raiser's Edge NXT User Group
Room C3.3
Blackbaud CRM User Group
Room C3.4
Higher Education User Group
Room C3.5
12:30 PM - 1:30 PM
Lunch and Networking
Cockle Bay Foyer
1:30 PM - 3:00 PM
Blackbaud Raiser's Edge NXT User Group
Room C3.3
Blackbaud CRM User Group
Room C3.4
Higher Education User Group
Room C3.5
3:00 PM - 3:30 PM
Afternoon Tea and Networking
Cockle Bay Foyer
3:30 PM - 4:30 PM
Blackbaud CRM User Group
Room C3.4
Higher Education User Group
Room C3.5
Time Zone: (UTC+10:00) Sydney [Change Time Zone]