User Groups
ICC Sydney
Tuesday, 11 November 2025
Blackbaud Raiser's Edge NXT: 11:00 AM - 3:00 PM (Room C3.3)
Blackbaud CRM: 11:00 AM - 4:30 PM (Room C3.4)
Higher Education: 11:00 AM - 4:30 PM (Room C3.5)
As part of the bbcon extended experience, we invite you to continue the conversation and connection by joining our Blackbaud User Groups on Tuesday, 11 November—the day after bbcon.
These interactive forums are designed to bring together users of Blackbaud CRM™ and Raiser’s Edge NXT®, as well as Higher Education professionals for a day of learning, sharing, and collaboration. Led by our Blackbaud Professional Services team and Product Managers from the US, these groups offer a unique opportunity to engage with peers, exchange insights, and explore how to get the most from your Blackbaud solutions.

What To Expect
Dedicated sessions for Blackbaud CRM, Raiser's Edge NXT and Higher Education professionals
Best practices and recent learnings from your peers
Latest features and upcoming product enhancements
Exploring our Partner Ecosystem with examples of valuable solutions from our partners
Plenty of opportunity for discussion and networking
Help Shape the Day
We’re committed to making this a truly customer-focused event—and we’d love your input! Let us know which topics you’re most interested in so we can tailor the sessions to what matters most to you.
If your team has achieved something remarkable over the past 18 months, we’d also love to showcase your work.
Please fill out our quick survey to share your topic preferences, and to indicate your interest in presenting:
Agenda Overview
Below is the preliminary agenda flow for the User Groups to help with your planning efforts. Come back frequently for more details.
Tuesday, November 11, 2025 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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10:30 AM - 11:00 AM | Morning Tea, Networking and User Group Registration Cockle Bay Foyer | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:00 AM - 12:30 PM | Blackbaud Raiser's Edge NXT User Group Room C3.3 | Blackbaud CRM User Group Room C3.4 | Higher Education User Group Room C3.5 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:30 PM - 1:30 PM | Lunch and Networking Cockle Bay Foyer | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:30 PM - 3:00 PM | Blackbaud Raiser's Edge NXT User Group Room C3.3 | Blackbaud CRM User Group Room C3.4 | Higher Education User Group Room C3.5 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:00 PM - 3:30 PM | Afternoon Tea and Networking Cockle Bay Foyer | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:30 PM - 4:30 PM | Blackbaud CRM User Group Room C3.4 | Higher Education User Group Room C3.5 |