Watch virtual sessions on-demand.
Discover the latest trends and build valuable skills to help fuel your social impact. We’ve curated a list of bbcon breakout sessions delivered by industry experts and Blackbaud pros. Plus, hear the latest in innovation and industry trends and be inspired by special keynote speakers.
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Speakers
Leah Payne, Director of Prospect Management & Research, Longwood University
Carrie Goldberger, Principal Product Manager, Blackbaud
Are you ready to put artificial intelligence (AI) into action? Join us for a session on how to build trust with AI that is not only human-centered and responsible, but also effective and efficient. We'll discuss the importance of understanding when to use AI and how to get comfortable testing AI in various scenarios. We'll also examine the principles of responsible AI, the importance of AI literacy, and dive into the need for transparency, fairness, and ethical considerations in order to foster trust and appropriate use.
Speakers
Mary Murtala, Chief Development Officer, Crazy Horse Memorial Foundation (formerly with National Parks Conservation Association)
Lawrence Henze, Analytics Architect, Senior Principal, Blackbaud
Whether your donor database is small or large, analytics will help you to identify the best giving prospects. Once you have this information, the next step is strategic implementation. Mary Murtala, Senior Managing Director of Development for National Parks Conservation Association, will address the strategies they employ to implement analytics and the measures they have employed to introduce internal analytics efforts to measure results.
Speakers
Ian Craddock, Principal Product Manager - AI/ML, Blackbaud
The history of generative AI dates back all the way to the 1950s. But a series of breakthroughs—including several over just the last decade—have catapulted AI to the forefront of our public consciousness. Much of the public discourse currently revolves around natural language models, and you’ve probably read commentary positing that ChatGPT offers a solution to virtually every problem. But capabilities and potential of AI are complex; business leaders must think carefully about the best role for these new technologies in their future strategy. Drawing from experience during and prior to his role as a product manager at Blackbaud, Ian Craddock will share an overview of some of the most significant milestones in AI development over his career. Ian will also discuss Blackbaud’s approach to utilizing AI and lay out an outcomes-based framework for leaders in the social impact space to identify the best opportunities to apply AI at their own organizations.
Speakers
Jacqueline Lejarzo, Data and Business Insights Manager, Garvan Research Foundation
Data leadership and strategy. What is it? How can it build value? What are the do's and don'ts? Jackie will share the transformational data journey Garvan is on. With aspirations for truly donor-centric fundraising that breaks down silos and maximises lifetime giving, data will enable the exponential growth that Garvan is seeking. She will share guiding principles of a great data strategy and give tangible examples of what it can deliver - dashboards with actionable metrics and insights, best practice pipelines and more.
Speakers
Becky Kimball, Senior Principal Solution Architect, Sales Enablement
Ron Fontenot, Principal Product Manager, Blackbaud
In this session, learn about Blackbaud Online Giving donation forms built on SKY platform coming to BBCRM! Get an overview of Online Giving, understand the integration with BBCRM, and discuss how this new tool can level up your online giving presence and help you raise more!
Speakers
Nate Reid, Corporate Engagement Manager, Maumee Valley Habitat For Humanity
Join us as we cover an effective method of moves management and event management using Contacts in the eTapestry journal. Learn how to create custom codes for a prospect's current status in the donor/volunteer cycle, generate custom reports to quickly see the complete picture of a prospect organization, or view an individual's past involvement in order to achieve your current goals for growing the relationship.
Speakers
Dan Ward, Application Architect, Blackbaud
Thomas Betts, Laureate Application Architect, Blackbaud
Blackbaud engineering teams are building the next generation of applications including The Raiser's Edge and The Financial Edge. The evolution from desktop applications, to cloud-hosted, and now to cloud-native has been a multi-year process. In this session, two of the Financial Edge application architects will describe some of the major steps along this journey and how it will provide software that will enable you to better serve your mission.
Speakers
Heather Johnson, Director, Product Management, RDO
Blackbaud Product Managers, Heather Johnson and Katherine Wilkes, will give a detailed overview of the ongoing database view to total web solution planning. They will discuss high-level how agile planning works in a SAAS world, the journey so far, and what to expect next. If you're a current Financial Edge NXT customer, you won't want to miss this session!
Speakers
Donna Albaum, Solutions Consultant, Blackbaud
Jane Langer, Solutions Engineer, Senior, Sales Enablement
Did you know that you can do 98% of your job in Financial Edge NXT webview? Jane Langer and Donna Album are here to share new, slick features and spotlight advantages of webview functionality for our migrating customers or those who have Financial Edge NXT but are still using database view. They will discuss how you can strategize and plan your change management process to help your team learn and adopt webview features without losing productivity.
Speakers
Anthony Gallo, Principal Product Manager, Blackbaud
Juliana Lawson, Principal Product Manager, Blackbaud
Your mission is the heart of your organization and your success relies on many diversities. Sustaining your current donors is a large part of your annual goal and should play a major role in your organizational strategies. Join us to learn about impactful online giving tools that work seamlessly together and delight donors. We will cover the latest developments for donation forms, portal, receipting, recurring gift upsell, Complete Cover™, donor cover, and more, to help guide you on using online giving tools for maximum annual revenue impact.
Speakers
Shaun Porteous, International Product Manager of Enterprise CRM & Payment Processing, Blackbaud
Discover the power of effective fraud prevention strategies in boosting revenue for nonprofits while reducing risk. Learn practical tactics to safeguard your organization, instil donor trust, and ensure secure transactions. Gain insights from real-world success stories and stay ahead of emerging fraud threats. Join us to optimise revenue streams and protect your nonprofit's financial health with proven fraud prevention strategies.
Speakers
John Humphreys, Sr. Manager - Product Management, Blackbaud
Mike Roberts, Director, Global Credit and AML Compliance, Blackbaud
Steve Fennell, Director of Software Engineering, Blackbaud
Discover the power of effective fraud prevention strategies in boosting revenue for nonprofits while reducing risk. Learn practical tactics to safeguard your organization, instill donor trust, and ensure secure transactions. Gain insights from real-world success stories and stay ahead of emerging fraud threats. Join us and learn how to optimize revenue streams and protect your nonprofit's financial health with proven fraud prevention strategies.
Speakers
Jacquelyn Hood, Purpose & Sustainability Manager, Crowe LLP
Crystal Adams, Associate Director Corporate Social Responsibility, Crowe LLP
Join us for a case study presentation of how Crowe LLP launched CSRconnect and the Crowe Gives Back campaign to put their newly refreshed purpose and values into practice and bring them to life for their people. Within two weeks after the launch of tool, 85% of Crowe personnel had registered and the campaign resulted in more than $1M being donated to 2300 unique charities.
Speakers
Dereck Ostdahl, Business Intelligence Developer, North Dakota State University Foundation
Power BI is a powerful data visualization tool that can be used to create insightful reports and dashboards. This session will outline the approach we took at the NDSU Foundation to create a Metrics report that is used by development staff and senior leadership to monitor how specific goals are progressing throughout the year, with the main focus being on report design and functionality.
Speakers
Leslie Frucht, Development Research Coordinator, The Valley Hospital Foundation
Carol Belair, Analytics Consultant, Principal, Blackbaud
Every month, Leslie at Valley Hospital Foundation screens a list of inpatients using Blackbaud's Grateful Patient Solution, ResearchPoint, and Raiser’s Edge NXT. This session maps out the methodology going from a list of over 18,000 patients to 10-20 names that are presented during monthly prospect management meetings. We’ll provide strategies on how to leverage this tool and how gift officers have had success using Blackbaud solutions and software towards a $125 million campaign goal for one of the hospitals.
Speakers
Andrew Gray, Tuition Coordinator, St. Anthony's High School
Jamie Lyons, Product Manager, Blackbaud
Join Andrew Gray, Tuition Coordinator at St. Anthony's High School, to discover how he streamlined his school's tuition process while enhancing the payment experience for families. Blackbaud's Jamie Lyons will join him to share best practices, as well as her top tips for Blackbaud Tuition Management users. You'll leave this session with actionable steps to reduce tuition delinquency, increase family satisfaction, and drive positive change.
Speakers
Justin Camp, Director of Finance, IC Catholic Prep
Mike Reardon, Sr. Principal, Blackbaud
Change management is not just the buzz phrase of the day. It is how you approach and support the people and process aspects of institutional change. Join us as we discuss change management in schools, including a real-life example of how one school fostered the adoption of Blackbaud's Total School Solution. Topics will include, change decision processes, human capital realization, organizational effectiveness, and stakeholder cultivation. We will explore the interplay between culture, engagement, and technology.
Speakers
Mike Gianoni, President & CEO, Blackbaud
Jane Wales, Vice President, The Aspen Institute
Hear from the co-chairs of the Generosity Commission on this unique group’s efforts to encourage and nurture generosity in all its forms. The commission is helmed by Blackbaud CEO Mike Gianoni and co-chair Jane Wales, who is VP of the Aspen Institute and the Executive Director of its Program on Philanthropy and Social Innovation – you may also recognize her as the former host of the National Public Radio show World Affairs. You won’t want to miss this conversation on the state of generosity and the opportunities ahead. Plus, we’ll have a mini-concert with GRAMMY®-nominated recording artist Ruby Amanfu and hear who won the Social Good Startup Pitch Contest!
This session will be livestreamed to virtual audience at time of broadcast and available through virtual pass on November 6.
Speakers
Allison Willner, EVP - Systems and Change Management, CCS Fundraising
The ability to access and understand the signals within our data has never been more important as organizations continue to define what strategic fundraising looks like in an ever-changing, increasingly online world. In this session we'll explore:
- How to increase utilization of tools and technology
- Establishing a culture that values data by ensuring all stakeholders see how their work helps inform organizational strategy
- The unique role development leaders play in data stewardship
- Where and how to get started
NOTE: This session will be available for on-demand viewing soon.
Speakers
Amanda Brown, Dir, Philanthropy Data and Tech Solutions, The Nature Conservancy
Is all that data in your CRM still serving a business purpose? In preparation for moving their self-hosted Blackbaud CRM system to the cloud, the Nature Conservancy embarked on a deep evaluation of all the data contained in their CRM. This presentation will cover the steps they took in this evaluation, where they were able to make significant improvements in reducing data, and recommendations for your organization to do a similar evaluation.
Speakers
Bruce Baughman, Sr. P2P Administrator, Susan G. Komen
Kent Gilliam, Customer Success Manager, Principal, Blackbaud
Troy Walker, Solutions Engineer, Principal, Sales Enablement
Do-It-Yourself fundraising, or DIY fundraising, using Luminate Online and TeamRaiser can be an amazing opportunity when done correctly. This discussion will cover how to get started with a DIY fundraising campaign as well as an ongoing plan to support your fundraisers. How to work with partners, agencies, and Blackbaud will be covered. A thoughtful and well managed DIY fundraising program can lead to overall growth across your fundraising efforts - join to learn how.
Speakers
John Humphreys, Sr. Manager - Product Management, Blackbaud
Jake Gaston, Senior Product Manager, Blackbaud
Join us as we explore how Blackbaud MobilePay Terminals can propel your fundraising success to new heights. In this session we will uncover the power of this cutting-edge solution in enabling nonprofits to accept payments on the go.
Speakers
Steve Fennell, Director of Software Engineering, Blackbaud
John Humphreys, Sr. Manager - Product Management, Blackbaud
Heather Templeton, Sr. Distinguished Engineer, Product Manager, Blackbaud
Discover the power of Blackbaud Payment Services in empowering nonprofits to achieve their goals. Join our Payments Keynote session presented by the Blackbaud Payments Product team. Learn how our comprehensive payment solution streamlines donation collection, event registrations, and more, while maximizing revenue and donor engagement. Get inspired by real-world success stories and stay ahead with the latest innovations in the payment landscape. Unleash the full potential of Blackbaud Payment Services for your nonprofit organization.
Speakers
Leah Brody, Managing Director, Corporate Citizenship, Changing Our World
Maureen Flynn, Vice President, Changing Our World
Jewell Willett, Senior Manager Customer Success, Corporate Impact
Now more than ever, CSR has become a strategic imperative for companies of all sizes. More than just a “nice to have,” CSR initiatives, and employee volunteer programs in particular, have proven effective in increasing employee engagement and customer retention, improving brand reputation, attracting and retaining top talent, and overall, creating a measurable, sustainable positive impact in the places where we live and work. But how do we continue to ensure we’re supporting our employees passions and meeting our communities’ greatest needs? Stakeholder engagement is an essential and ongoing component of successful corporate volunteer programs, and one of the greatest tools we have in making sure all of our social impact programs have the support they need to thrive. This session will focus on the importance of engaging internal stakeholders in the design of a successful corporate volunteer program. Through a mix of interactive exercises and real-life examples, participants will learn how to build a cross-functional team of stakeholders, leverage their expertise and insights, and create internal CSR champions to help drive participation and create a shared sense of program ownership among employees.
NOTE: This session will be available for on-demand viewing soon.
Speakers
Christina Provost, Senior Director, Advancement CRM, University of Nebraska Foundation
Kate Nimety, President, Management Consulting, Zuri Group
The University of Nebraska Foundation is at the end of a three year digital engagement initiative focused on implementing tools to enhance digital engagement capabilities across the university system. This initiative has allowed for smoother data sharing, improved communication possibilities, and increased the ability to engage with university constituents. This project extends integration for BBCRM to email, events, crowdfunding, and texting programs. It also includes a new simple query tool customization. Learn best-practice strategies to apply to your organization.
Speakers
Andrew Troup, Head of Giving & Engagement, Blackbaud, Inc.
Gabe Cohen, Director or Partnerships, True Impact
ESG is on track to be a $1 trillion dollar investment category by 2030 according to Blackrock’s head of ishares. However, there is still a lot of learning when it comes to ESG best practices and reporting. At the same time, some headlines are calling for ESG investing to expand the materiality definition especially when it comes to measuring the "S" in ESG - while others are pushing back on the fundamental concept of the role ESG should play in business in general. In this session, we will look beyond the headlines and the terms to explore the important work companies are doing every day as they remain committed to corporate social impact. We will explore the work that companies can do today to start a meaningful measurement and impact reporting journey as they look to connect their broader CSR and ESG initiatives.
Speakers
Alex Struthers, Chief Experience Officer, WWF-Australia
Fireside chat with WWF Australia In this wide-ranging and deeply thought-provoking session Blackbaud’s President & GM Kevin Sher will sit down with Alex Struthers from WWF Australia. Alex has recently been promoted to “Chief Experience Officer” – a role that brings together marketing, campaigning, fundraising, digital and data into a cohesive team with a clear vision to improve all stakeholder experiences at all touch points and drive WWF fundraising and brand engagement for years to come. Using a Q&A format with audience participation, Alex will explore: The process, approach and strategy leading WWF to create the Chief Experience Officer role. How WWF are using multiple models (deep listening, market drivers, innovation, lifecycle and driver tree models) to inform their org strategy and operational plan design Key objectives and measurements of success, both short and long term What down and upstream changes are needed to execute on the Experience vision, including: Data management and approaches Insights and reporting Journeys The impact on people, talent, and change management Risk factors and how to evaluate them. How to get started and audit your organisation for readiness. Many if not all charities are facing similar market conditions to those WWF face and are considering ways of adapting. This session will leave you with a smorgasbord of ideas to evaluate.
Speakers
Dave Lyndon, Chief Technology Officer / Co-Founder, Dataro
As new AI technologies are becoming more and more pervasive in all aspects of society, Dave Lyndon, Dataro CTO/Co-Founder will bring you up to speed with general concepts of AI, and share mind-blowing examples of areas of impact and risk. Dave will delve into the role of AI in fundraising innovation and how both predictive and generative AI technologies are helping nonprofits improve efficiency, drive impact and build better donor relationships. Find out what potential short- and longer-term opportunities and risks you need to be aware of as a social good leader, and what current AI solutions are available. Case studies from early adopter organisations (Australia for UNHCR and Victor Chang Cardiac Research Institute), will demonstrate how AI fits in their tech stack and fundraising strategy and the impact of adopting an AI-powered fundraising approach. Join this session to learn how to harness the power of AI, now and in the future, and unlock new levels of fundraising success and amplify your impact.
Speakers
Lawrence Henze, Analytics Architect, Senior Principal, Blackbaud
Greg Ring, CoFounder/Chairman, The Giving Crowd
The pursuit of gifts of assets comes down to two primary factors: identifying donors capable of making those gifts and the conversation with the donors to make this happen. Join an analytics expert and a master in charitable gifts of complex assets as they show you how.
Speakers
Raquel Dillon, Head of Development, Breakthrough Mental Health Research Foundation
Sharn Elder, Community Education & Training Manager, Breakthrough Mental Health Research Foundation
Not only was Breakthrough a start-up organisation, with its genesis in the pandemic, the charitable landscape was and is also undergoing significant changes, so the team at Breakthrough Mental Health Research Foundation knew too well that they had to think differently in their strategic direction, their approach to leadership and the culture within the team. This gave them the chance to establish an organisation and culture, that uses change to its advantage through leadership, calculated risk-taking and using a growth mindset, ensuring this is embedded in everything from decision-making to processes. Being a small team, they faced the challenge of finding solutions that empower growth, without extra resources, while achieving scalable results. During this session, Raquel Dillon, Head of Development, and Sharn Elder, Community Education and Training Manager, will talk through how Breakthrough used significant change and a growth mindset to imbed a culture of leadership that is not afraid to take calculated risks, is always forward-thinking, whilst being agile and nimble in every approach. Exploring how modern leadership and strategy techniques can be adopted successfully within the social good sector, this session will provide significant value to any sized organisation from small to large.
Speakers
Jennifer Standley, Solutions Engineer, Senior, Sales Enablement
Join Blackbaud product expert Jennifer Standley to explore tips, strategies, and general best practices in Financial Edge NXT. Ensure you're not only prepared for your next audit, but that it's a breeze with Financial Edge NXT.
Speakers
Voula Sofiou, Volunteer Delivery Lead, Lifeline Australia
Martin Whelan, National Manager Operations, Lifeline Australia
Shannan Gove, Co-Founder, Rosterfy
For most nonprofit organisations, the value of volunteerism cannot be overstated. A thriving volunteer program helps drive nonprofits' core mission and serves as an avenue for developing community engagement and fuelling sustainable growth. Despite tight budgets and reduced headcounts, nonprofits are increasingly recognising the importance (and value) of investing in volunteers to ensure the longevity and success of their volunteer program to meet the growing demands of the community. In this session, Co Founder of Rosterfy, Shannan Gove will take a closer look at the value volunteer programs bring to nonprofits and why. He will also focus on why nonprofit organisations are harnessing the power of technology to drive cost efficiencies and amplify their impact on society. Case studies will also be discussed in detail, including how Lifeline Australia are using Rosterfy to replace manual processes with automations to not only streamline operations and ensure compliance but to enhance the volunteer experience for volunteers. Join this session to learn how nonprofits can use technology to grow their volunteer program and deliver return on investment with long-term and sustained impact.
Speakers
Linton Myers, Director, Product Management Innovation, RDO
Kelley Hecht, Principal Strategic Advisor, Nonprofits, Amazon Web Services (AWS)
Hear from a panel of Blackbaud innovation experts and technology partners on how to create and measure a culture of innovation. Take away tools and specific examples that can help your organization kickstart innovation in any aspect of your business (e.g. technology, fundraising, operations).
Speakers
Kelly Merrion, Business Analyst, Blackbaud
SKY API makes it easier for customers to further expand and extend the capabilities of their solutions - allowing them to meet fundraising and constituent engagement goals, drive better outcomes, and achieve their missions. Altru customers can now access SKY API connectors to harness the low-code automation and application development capabilities of Microsoft Power Automate and Microsoft Power Apps, in addition to new and exciting partner-built applications in the Blackbaud Marketplace. In this session, Kelly Merrion will provide an overview of SKY API for Blackbaud Altru and introduce customer use cases for taking advantage of this new technology to attain organizational excellence.
Speakers
Andrew Troup, Head of Giving & Engagement, Blackbaud, Inc.
Seth Braddock, Sr Manager, Product Management, Blackbaud
At the heart of every volunteerism program is the goal to increase overall participation and impact; however, the question often becomes how? In this session, we will explore some of the ways to inspire engagement from employees by not only offering compelling volunteer opportunities, but also providing a way for employees to feel a tangible connection to their passions and purpose. We will explore the overall definition of engagement and where volunteerism programs can go beyond events and projects to include health, wellness, and everyday social good acts of kindness.
Speakers
Matt Fryman, Director of Marketing, Carry The Load
SaraMae Hollandsworth, Non Profit Director, Carry the Load
Rachael Mou-Thiel, Strategic Business Developer, Blackbaud
Good Move, valued customers! Joining this session will provide insights on supporter engagement strategies using Good Move, your free mobile fundraising and activity-tracking application that comes with your TeamRaiser subscription. You will also hear from peers on how they are leveraging this tool to reduce their fundraising technology costs, reach more potential participants and donors, and deliver the message behind their fundraising mission more effectively.
Speakers
Thomas Forgione, Senior Product Manager, JustGiving
Tom Hedges, Senior Software Engineer, JustGiving
Introducing the core concepts of AB testing to optimize your website and drive higher levels of engagement with your cause. Focusing on JustGiving as a case study, we'll discuss the benefits of AB testing and explore several tests that resulted in a financial up-side for our customers - including innovations such as the "popup checkout". Develop your understanding of AB testing and how you could put it into practice tomorrow - improving user experience and benefitting your organization.
Speakers
Krista Matia, Business Consultant, Principal, Blackbaud Inc
You don’t have to be a developer or an IT professional to take advantage of built-in automation in RENXT. Learn about using scheduled Queue, RENXT report emailing, and automated workflows to have Raiser’s Edge do some of the work for you!
Speakers
Chrissy Haskell, Instructor, Blackbaud
Henry Wiencek, Software Instructor, Blackbaud
Join Blackbaud University instructors Henry and Chrissy as they walk through their favorite strategies for building and customizing Dashboards. The instructors will present unique tips that they typically wouldn’t cover in a standard BBU class, including how to effectively organize content, build unique parts and even incorporate custom fields into your dashboards. To close out, Henry and Chrissy will invite Blackbaud Grantmaking users to share their best practices and ask any questions they have!
Speakers
Hiram Cuevas, Director of Information Systems and Academic Technology, St. Christopher's School
Carolyn Stevens, Information Systems Administrator, Cranbrook Schools
Elizabeth Bottonari, DMK, Blackbaud
Kathleen Reardon, Customer Success, Blackbaud
Are you getting the most out of your Blackbaud software and subscriptions? Join Hiram Cuevas—Director of Academic Technology at St. Christopher's School, Executive Director of Blackbaud's K–12 Executive Advisory Board, ATLIS Board Member; Carolyn Stevens, Information Systems Administrator at Cranbrook Schools, and Blackbaud Customer Success Managers, Elizabeth Bottonari and Kathleen Reardon, to strategize your school's success. Join as we discuss data health checks, solution overviews, functional demonstrations, success services, and more.
Speakers
William Redway, Strategic Business Developer, Sr Principal, Sales Enablement
Jessi Walters, Senior Product Manager, Blackbaud
Discover how Blackbaud's Total School Solution can help drive enrollment and student retention, increase net tuition revenue, elevate the academic experience, empower your business office, and unleash your fundraising potential. Based on that foundation, Product Manager, Jessi Walters, will describe Blackbaud's exciting, future strategy that will deepen the connection among all your Blackbaud solutions and energize our capabilities with innovative enhancements, including: a modern connection between Blackbaud’s Education Management Portfolio and Raiser's Edge NXT®, a better way to get data out of the system, and a consistent experience for managing permissions among all solutions.
Speakers
Samantha McGuin, Senior Principal Product Manager, Blackbaud
Blackbaud's new Optimized Donation Form will soon be available for RENXT, Altru and BBCRM customers. In this session we'll take a deeper dive into the form, discuss some of the best practices built into the form design and talk about how this form uses data and A/B testing to optimize for larger average gift amounts and a higher conversion rate and provide the best experience to your donors. We'll also hear from an early adopter on how they're using this form within their overall donation strategy!
Speakers
Kelsey Huijgen, Product Manager, Blackbaud
Leanne MacMeekin, Senior Manager, K12 Customer Success, Blackbaud, Inc.
Discover the top 5 action items to take back to your school that will optimize the family experience, streamline your admissions process, and use your EMS to its fullest potential. Join two Blackbaud experts with a combined 30 years of experience to learn what you may not already know about the capabilities within Blackbaud Enrolment Management System.
Speakers
Nick Mills, Business Consultant, Senior Principal, Blackbaud
Ryan Turner, CSM, Blackbaud
Nicole Calvillo, Impact Assessment Manager, National Association for Latino Community Assets Builder
Rupinder Kaur, Chief Information Officer, Cancer Research Institute
Joined by customers who will share their experiences, we'll explore ways in which working with Blackbaud has allowed them to save time and money, do more with less, and ultimately increasing the impact they have on the communities they serve.
Speakers
Katie Turner, Principal Functional Sales Executive, US Sales
Katherine Liles, Solutions Engineer, Senior, Sales Enablement
Join Katie Turner and but Katherine Liles —a former school Controller and former school IT Director respectively—as they continue the financial sustainability conversation started in their eBook and webinar earlier this year. Katie and Lisa will demonstrate how to put thought leadership into practice in your K–12 school.
Speakers
Andrea Jordan, Individual Giving Manager, Peter MacCallum Cancer Foundation
Sutji Muliadi, Project Manager- CRM Transformation, Peter MacCallum Cancer Foundation
Peter Mac’s Regular Giving program is considered one of the best and most effective in Australia, if not globally. In this session we will hear from the team responsible for the program, who will share… • The evolution of Peter Mac's Regular Giving program from zero to $1.7m per month • How they got there, including investment model, recruitment strategy, data / information processes, and collaboration between the Fundraising and Database teams • Tips and tricks learned along the way, as well as ideas for the future, that can help your program succeed no matter how small or large it is This is a must-see event for anyone currently running a Regular Giving program or thinking of starting one.
Speakers
Jake Gaston, Senior Product Manager, Blackbaud
hannah thevarajoo, Product Manager, Blackbaud
Join us for a session focused on elevating donor experiences from checkout to delight. Discover how the payment experience directly impacts your customer experience in this engaging session. Learn practical strategies and best practices to create seamless and delightful interactions for your donors throughout the payment process. Gain insights into enhancing convenience, security, and personalization, resulting in long-term donor loyalty and increased engagement. Elevate your nonprofit's donor experiences and unlock the full potential of your fundraising efforts.
Speakers
Erik Leaver, Product Manager, Innovation, Blackbaud
Eric Oyler, Director, Digital Fundraising, Alzheimer's Association
Lindsey Pew, Senior Director, Development Operations & Digital Fundraising, American Cancer Society
Kelly Fleming, National Director, JDRF One Walk, JDRF
The top 30 Peer-to-Peer fundraising programs grew by over 18% in 2022, raising collectively .05 billion in 2022. Hear from three programs in the top ten to learn how they weathered the Covid storm, what helped them to grow in 2022, and what they have in store for 2023 and beyond!
Speakers
Andrew Troup, Head of Giving & Engagement, Blackbaud, Inc.
Lacey Gatain, Vice President, Content & Learning, ACCP
Saara Kaudeyr, Manager, Corporate Research, CECP
In this session we will delve into some of the key insights and trends taking place across the corporate social impact space. In this panel discussion we will be digging into some of the most interesting data points that have surfaced this year across YourCause’s 11th Industry Review, ACCP’s 4th Annual CSR Insights Survey, and CECP’s upcoming Giving in Numbers™ 2023 Edition. Whether it be the economy, the political landscape, global conflicts and natural disasters, or employee burnout and reduced budgets, there are many factors that influence how CSR professionals are implementing strategies and how employees are engaging. Join us for a robust conversation about the trends in corporate social impact and how they may influence your CSR strategy and execution. Key Takeaways: Participants will gain data and insights from the various surveys. The session will cover key trends impacting the larger CSR sector. The session will include some best practices for approaching strategy review and refinement.
Speakers
Tom Hedges, Senior Software Engineer, JustGiving
Does your organization use Raiser's Edge NXT? Are you looking for a quicker and easier way to manage online giving and peer-to-peer fundraising? JustGiving from Blackbaud is an online donation platform that's fully integrated with Raiser's Edge NXT. This session will introduce the JustGiving platform and demonstrate the RENXT integration. We'll follow the donor journey from a non-profit website or email through the JustGiving checkout - and then see how the data appears in Raiser's Edge NXT.
If your org has new challenges, then you need new, complementary solutions- and the companies chosen to participate in Blackbaud's Social Good Startup Program might just have the answers you're looking for.
Join the 2023 Startup Showcase event to hear from the companies in the January and July 2023 cohorts of Blackbaud's Social Good Startup Program as they pitch their impactful and innovative solutions to a panel of judges including Blackbaud's Catherine LaCour, Todd Lant and Jerry Needel.
Following Startup Showcase presentations, we encourage all attendees to visit the Innovation Hub in the Expo Hall during the conference to meet our founders, see product demonstrations and get your questions answered before voting for your favorites.
All bbcon attendees will have the opportunity to vote for their favorites following the event, with voting open for the duration of the conference and winners announced during our closing mainstage session.
Speakers
Rich Waldmann, Software Instructor, Blackbaud
Did you know that sustained givers can increase your revenue by as much as 300% over the course of two years? Sustainers provide your organization with consistent cash flow so you can achieve your mission. There are many strategies that can affect community involvement including marketing, events, campaigns, online giving and more. With proper planning and stewardship, the lifetime value of these relationships can add up to significant amounts over time. Learn how to build your sustaining giving program and strengthen relationships with your valuable supporters through engaging communications and effective appreciation.
Speakers
Aaron Wachholz, Product Manager, Blackbaud
Raquel Ochoa, Assistant Director of Admissions and Outreach, Geffen Academy at UCLA
Join Aaron Wachholz—former National Director of Client Success at NAIS and current Blackbaud Product Manager—for a deep dive into financial aid. Discover how schools are using financial aid for strategic recruitment and retention, best practices in process improvement, and how financial aid affects your school's bottom line.
Speakers
Mark Becker, Founding Partner, Cathexis Partners
Karen Cincotti, Assistant Director Web & Operations, Roswell Park Alliance Foundation
What better way to learn how to get more out of TeamRaiser for your peer-to-peer fundraising events and campaigns, than to hear how leading nonprofits are using it successfully! In this panel discussion, you’ll hear firsthand experience from organizations currently maximizing participation and fundraising with their peer-to-peer events and campaigns using TeamRaiser.
Speakers
John Alan, Manager, Operations Engineering, Blackbaud
Erik Leaver, Product Manager, Innovation, Blackbaud
Email remains one of the most effective marketing channels – but only if your messages are received and read! We will focus on three key areas to help improve your deliverability: authentication, monitoring, and engagement. You will learn how to avoid common risks and gain best-practice strategies you can follow to improve your deliverability.
Speakers
Elizabeth Bille, SVP, Workplace Culture Network, EVERFI from Blackbaud
Employee mental health efforts are critical for your organization to attract and retain top talent, as well as to keep employees healthy, engaged, and productive. The stakes couldn’t be higher - 76% of managers say they are worried about the mental health of a person on their team and 98% say that the mental health of their employees can have a negative effect on their bottom line. While mental health was once viewed as a personal issue or something to be supported through company health plans or EAPs, leading organizations today are taking a more holistic, workplace culture-centered approach, examining how various aspects of the work environment can harm—or help—employee well-being. Join EVERFI’s SVP of Workplace Culture, Elizabeth Bille, as she discusses new research and new strategies your organization can take to create an environment that supports employee mental health. Key Takeaways: -Start to identify and address organizational practices, values alignment, and individual behaviors that contribute to a toxic environment -Be able to better coordinate your DEIA and CSR strategies with your mental health work -Know how to help managers to “manage for wellbeing”
Speakers
Carl Young, CFRE, FFIA, Philanthropy and Fundraising Consultant, Jigsaw Fundraising
Join Carl Young, BA, HND, MFIA, FFIA, CFRE, as he shines a light on the best practice fundraising traits of the holy trinity of fundraising: Regular Giving, Major Giving, and Gifts in Will. Over the past few decades, these practices have evolved significantly, and Carl will uncover the lessons learned from 25 years of fundraising experience, highlighting the challenges faced on the coal face. He will discuss the pitfalls and assumptions to avoid, as well as provide tips and tactics on effectively managing internal stakeholders, empowering staff, and removing barriers that hinder successful solicitations.
Speakers
Jenn Haley, Solutions Engineer, Senior, Sales Enablement
Charlie Lytle, Manager, Solutions Consulting, Blackbaud
Katie Turner, Principal Functional Sales Executive, US Sales
Bringing the three revenue offices within a school together can be challenging, as each office has unique perspectives, priorities, and approaches. However, their collaboration is crucial to ensure they work toward the same goals. Hear from Jenn Haley—a former Director of Enrollment and Institutional Advancement— and Katie Turner—a former school Controller—about their school experiences and how they fostered alignment across the Admissions, Development, and Finance offices.
Speakers
Carrie Cobb, Chief Data Officer, Blackbaud
Linton Myers, Director, Product Management Innovation, RDO
The world of AI is fraught with both opportunity and challenge. Hear from Blackbaud leaders in Data and Innovation as they relay the drivers behind our Intelligence for Good Strategy, balancing aspects of Responsible AI with key technology advancements such as Generative AI. This session will explore ethics and privacy in the age of AI as well as the benefits experienced through Blackbaud's adoption of AI within its own solutions.
Speakers
Christin Grissom, Sr. Product Manager, Blackbaud
Randy Hashem, Solutions Engineer, Principal, Sales Enablement
Explore why the tuition gap necessitates a strategic approach across various higher-education offices. We'll examine the increasing competitiveness schools face and discuss strategies for recruiting students, awarding scholarships, fundraising, and effectively tracking enrollment numbers across campus. Learn how your school can adopt a more competitive mindset, recognize the importance of strategic planning, and coordinate across multiple offices to maximize resources and attract students effectively.
Speakers
Maya Rosman, Senior Manager of Program & Systems, Wake Tech Foundation
Sunshine Reinken Watson, Donor Database Manager, Valleywise Health Foundation
Have you ever wondered if there’s a better way to ask for data? Have you ever finished a campaign and realized you hadn’t tracked a key piece of information? If so, this session may be for you! We’ll talk about the Data Manager’s role, opportunities for better integration in your organizational planning and processes, and how to get the most out of your data and reporting requests. While this session will likely be relevant across products, it will primarily be focused on Raiser’s Edge and Raiser’s Edge NXT.
Speakers
Kelly Flanigan, Solutions Engineer, Senior, Sales Enablement
Becky Kimball, Senior Principal Solution Architect, Sales Enablement
Erin Osborn, Research Director, Children's Hospital Colorado Foundation
Learn ways to optimize your usage of Blackbaud CRM with tips for long-time - and new - users of Blackbaud CRM. Audience participation welcome if you have a tips or timesaver strategies you’d love to share!
Speakers
Andrew Alter, Software Instructor, Blackbaud
Marie Broek, Senior Software Instructor, Blackbaud
Maire Moriarty, Instructor, Blackbaud
You already know Blackbaud Financial Edge NXT can easily produce excellent out-of-the-box nonprofit reports, but are you harnessing all of the capability Blackbaud Financial Edge NXT has to offer? Explore the depths of functionality with Blackbaud University trainers as they highlight clever and handy parameters, options, and tips to help you make the most from your reporting.
Speakers
Brenda Noiseux, Product Team Lead, Financials & Grantmaking, Blackbaud
Many grantmakers face the challenge of balancing the need to collect data on impact and grant outcomes, while not overburdening their nonprofit partners. In this session, we'll share insights and lessons learned for measuring impact in meaningful ways.
Speakers
Bill Connors, Independent Consultant on Raiser's Edge, Bill Connors CFRE
The social, cultural, and political environments we live in are ever-changing. As a result, our fundraising practices must adapt. That means our setup of Raiser’s Edge must adapt, too. “Mr. and Mrs. Robert Hernandez” doesn’t cut it anymore, but neither does a knee-jerk “globally change them all!” work either. We’ll discuss the fundraising and etiquette conversations you need to have with leadership to create a policy that addresses change, as well as the technical considerations and tools needed for updating RE to the current environment.
Speakers
Rosita Bradham, Customer Success Manager, Sr. Principal, Blackbaud
Katherine Liles, Solutions Engineer, Senior, Sales Enablement
Do your finance and development departments struggle with managing grant awards? Do you use Blackbaud’s solutions to track your grant pursuits and awards, but you’re unclear on how it all ties together? In this session, we will discuss the best practices for managing grants using Blackbaud Solutions. First, we will review features and tasks specific to the grant pursuit, setup, and entry to the development and finance departments effectively manage your grant awards. However, the work doesn’t stop once you receive your grant funds. Next, we will review post-grant awards tasks, from tracking expenditures to reporting your outcomes to your donors.
Speakers
Mike Gianoni, President & CEO, Blackbaud
Sudip Datta, Chief Product Officer, Blackbaud
Kevin McDearis, EVP, Chief Technology Officer, ELT / Executive
Blackbaud tech leaders will share recent enhancements and exciting announcements. You’ll hear how we’re incorporating groundbreaking new AI capabilities across our portfolio, how we’re delivering on our vision of connected systems that unleash resources across the social impact sector, and how we’re growing our flexible ecosystem.
This session will be livestreamed to virtual audience at time of broadcast and available through virtual pass on November 6.
Speakers
Naomi Harding, Software Instructor, Blackbaud
Are you a Raiser’s Edge NXT database manager or user who spends most, if not all, of your time in the database view? This session will focus on how to begin and continue using webview in ways that will benefit your role and your organization’s fundraising results. You will leave this session with tips to integrate into your daily work.
Speakers
Nicole Holt, Data Systems Project Manager, Preble Street
You want to take advantage of Microsoft Power Platform to save time, reduce errors and improve efficiency in your Development office--but where to start? In this session, Nicole Holt will share her journey of automating repetitive tasks using Raiser's Edge NXT, Microsoft Power Automate, and Microsoft Office apps: from simple gift notification emails to complex project management workflows. Power Platform integrations have changed the way Nicole approaches her work and greatly expanded her and her teams' ability to spend time on higher value tasks. She will share how she: Identifies pain points in development operations that represent opportunities for automation in areas like data quality, project management, donor segmentation, stewardship, and reporting Tests the effectiveness of new workflows Monitors and manages workflows from a central portal (and gets notifications when something goes wrong) Nicole will discuss challenges, successes, and tips learned along the way--and how integrations with Raiser's Edge NXT provided a use case for broader use of Microsoft Power Platform at her organization.
Speakers
Elizabeth Bille, General Manager, Workplace Culture Network, EVERFI from Blackbaud
Ariana Moon, Head of Talent Planning & Acquisition, Greenhouse Software
Research has clearly shown that companies with a more diverse, inclusive, and engaged workforce perform better. While many organizations are focusing on hiring, data has revealed that many employers seeking DEI progress overlook key steps that can reduce bias and increase diversity and inclusion. This session builds upon the learnings from the “Better Together” session to help companies develop holistic DEI strategies that can lead to increased innovation, retention, and employee satisfaction; better decision-making and profitability; and more. This requires a broader focus across the entire employee experience with initiatives that drive inclusion, employee engagement, purpose, and belonging. Key Takeaways: The speakers will share learnings, research, and benchmark data on what companies are and aren't doing to build a holistic DEI strategy that includes recruiting, hiring, onboarding, education, development, leadership involvement, employee resource groups and CSR/employee engagement initiatives. This session will help companies identify where gaps exist in their organizations and provide recommendations across each of these elements for action and accountability.
Speakers
T. Scott Blair, Director of Advancement Systems & Analytics, Gonzaga College High School
Tracy Dodge, Director of Information Systems, Gonzaga College High School
Does your school have business rules recorded only in institutional memory? Are there procedures understood by select administrators but absent from the school handbook? Do you use multiple software solutions without a true understanding of how they interact? Are your records scattered across various databases not connected by a common ID? If you answered yes to any of these questions, attend this session to hear how documenting procedures can improve transparency, communication, and transition.