How can technology and data advance a culture of belonging in education? How do diverse voices and experiences strengthen a community? Diversity can refer to any distinction between individuals, including religion, race, ethnicity, sex, gender identity, gender expression, sexual orientation, socioeconomic status, neurodiversity, disability, and more. Join our panel of experts to discuss not only how to build belonging in your processes, policies, and daily operations, but also how to communicate with one another across those differences and why doing so is imperative for your organization to thrive.

Change management…finance is not only at the table, but they’re also often leading the conversations. They can advise on how a proposed solution would integrate with the existing tech stack and the ROI of adding something that may not integrate or “play well” with existing solutions. Join Blackbaud's Heather LeVan as she leads a panel discussion with thought leaders, Stephanie Skryzowski, Holly Parrish, Scott A. Brown and more, as we explore the business office's role in the software selection process and discuss how to have an active and productive voice when you are (finally) welcome at the table.

Join us for a session that weaves a personal journey from poverty, loss, and adversity to a career at the intersection of social impact and technology. This will be an honest and authentic conversation about the many obstacles confronted by under-resourced individuals and organizations striving to help drive social change. We'll delve into both the risks of AI and the potential rewards that could come from leveraging these newly accessible technologies to build a better world through equitable innovations. Together, we'll explore answers to the question - how might AI make the hard work of impact, and the often difficult paths to that work, easier and more accessible for us all?

Artificial intelligence promises new models of fundraising, using machine learning to drive better outcomes. Generative AI—which is capable of producing content in response to prompts—provides fundraisers with exciting new opportunities to personalize their constituent experience and redesign workflows and jobs. Generative AI is more than a trend, it’s a pathway to redesign your workflows with a human-centric approach, freeing staff to take on greater challenges. 

Confidently walk into the future with expert insights into the wide range of possibilities to improve outcomes, how to thoughtfully adopt new generative AI technologies, and unleash your fundraising potential. 

Session details and additional speakers to be announced.

Everyone knows that wealth research can help with major gift fundraising. But did you know wealth research data can be used to improve your direct mail and digital fundraising? In this practical, data-driven session Nic Prenger and Andrew Menke will share how one nonprofit used data from predictive analytics from Blackbaud to boost their annual appeal by more than million a year. Attendees will learn how to use wealth research data to increase donations on their next fundraising appeal. Nic and Andrew will also share data on how much you can realistically increase a donor’s giving from one year to the next and unveil their latest research into which donor group is most likely to increase their giving.

The history of generative AI dates back all the way to the 1950s. But a series of breakthroughs—including several over just the last decade—have catapulted AI to the forefront of our public consciousness. Much of the public discourse currently revolves around natural language models, and you’ve probably read commentary positing that ChatGPT offers a solution to virtually every problem. But capabilities and potential of AI are complex; business leaders must think carefully about the best role for these new technologies in their future strategy. Drawing from experience during and prior to his role as a product manager at Blackbaud, Ian Craddock will share an overview of some of the most significant milestones in AI development over his career. Ian will also discuss Blackbaud’s approach to utilizing AI and lay out an outcomes-based framework for leaders in the social impact space to identify the best opportunities to apply AI at their own organizations.

Blackbaud's Luminate Online and Luminate TeamRaiser Benchmarks Reports are chock-full of information about how nonprofit fundraising and engagement performed in 2021 and 2022. Fundraising was upended in 2020 and the two years that followed document the industry's reconfiguration into a new normal. Sliced by vertical and diced by file size, there's something for everybody here! 

How can you get low-engagement constituents to re-connect with your organization? Re-engagement campaigns can help your organization to connect with constituents who have not interacted with your organization recently. In this session, you’ll learn how to set up targeted email campaigns in Luminate Online to re-ignite your relationship with low-engagement constituents.

Is all that data in your CRM still serving a business purpose? In preparation for moving their self-hosted Blackbaud CRM system to the cloud, the Nature Conservancy embarked on a deep evaluation of all the data contained in their CRM. This presentation will cover the steps they took in this evaluation, where they were able to make significant improvements in reducing data, and recommendations for your organization to do a similar evaluation.

Discover the power of Blackbaud Payment Services in empowering nonprofits to achieve their goals. Join our Payments Keynote session presented by the Blackbaud Payments Product team. Learn how our comprehensive payment solution streamlines donation collection, event registrations, and more, while maximizing revenue and donor engagement. Get inspired by real-world success stories and stay ahead with the latest innovations in the payment landscape. Unleash the full potential of Blackbaud Payment Services for your nonprofit organization.

Only 40% of nonprofit CEOs say their boards actively fundraise. We will discuss how to create a simple, yet actionable, fundraising strategy for your board members. Once a strategy is set, learn about the resources needed to put that plan into action: training, “ride alongs”, goal development, data management, and reporting. With a strategy in place, the right data points, and adding in some fun along the way, you can use their why to help your board members be the best fundraisers they can be.

In this engaging and informative session, we will delve into the challenges faced by nonprofit leaders who find themselves wearing multiple hats as CFOs, controllers, and bookkeepers. We will explore the struggles of presenting complex financial information to leadership and board members, and discuss effective strategies to help them truly grasp the numbers. Attendees will gain valuable insights into organizing their workload on a monthly basis amidst a whirlwind of responsibilities. Finally, we will emphasize the importance of building a robust forecast that tracks future revenue, expenses, and cash, including grant management, empowering financial professionals to make informed decisions and drive their organization's success

Hear from a panel of Blackbaud innovation experts and technology partners on how to create and measure a culture of innovation. Take away tools and specific examples that can help your organization kickstart innovation in any aspect of your business (e.g. technology, fundraising, operations).

In this thought-provoking session, we will delve into the transformative potential and challenges of Artificial Intelligence (AI) in education. While AI offers exciting opportunities for personalized learning and efficiency, it is crucial to approach these technologies responsibly. Join us as we explore the benefits of AI in tailoring content to individual student needs and enhancing engagement, while critically examining concerns such as, data privacy, algorithmic bias, and the human element of teaching. Don't miss this opportunity to gain insights and foster a constructive dialogue on the role of AI in your school.

Join Aaron Wachholz—former National Director of Client Success at NAIS and current Blackbaud Product Manager—for a deep dive into financial aid. Discover how schools are using financial aid for strategic recruitment and retention, best practices in process improvement, and how financial aid affects your school's bottom line.

Many grantmakers face the challenge of balancing the need to collect data on impact and grant outcomes, while not overburdening their nonprofit partners. In this session, we'll share insights and lessons learned for measuring impact in meaningful ways.

Are you a Raiser’s Edge NXT database manager or user who spends most, if not all, of your time in the database view? This session will focus on how to begin and continue using webview in ways that will benefit your role and your organization’s fundraising results. You will leave this session with tips to integrate into your daily work.

At a time when schools are experiencing increased competition and greater expectations from their constituencies, it’s essential to focus on the work that makes a K–12 school run smoothly for both families and employees. Having coordinated Admissions and Business Offices when it comes to leveraging information systems can alleviate pain points and deliver on the high expectations of students, parents, and administrators.

Research has clearly shown that companies with a more diverse, inclusive, and engaged workforce perform better. While many organizations are focusing on hiring, data has revealed that many employers seeking DEI progress overlook key steps that can reduce bias and increase diversity and inclusion. This session builds upon the learnings from the “Better Together” session to help companies develop holistic DEI strategies that can lead to increased innovation, retention, and employee satisfaction; better decision-making and profitability; and more. This requires a broader focus across the entire employee experience with initiatives that drive inclusion, employee engagement, purpose, and belonging. Key Takeaways: The speakers will share learnings, research, and benchmark data on what companies are and aren't doing to build a holistic DEI strategy that includes recruiting, hiring, onboarding, education, development, leadership involvement, employee resource groups and CSR/employee engagement initiatives. This session will help companies identify where gaps exist in their organizations and provide recommendations across each of these elements for action and accountability.

If your org has new challenges, then you need new, complementary solutions- and the companies chosen to participate in Blackbaud's Social Good Startup Program might just have the answers you're looking for.  

Join the 2023 Startup Showcase event to hear from the companies in the January and July 2023 cohorts of Blackbaud's Social Good Startup Program as they pitch their impactful and innovative solutions to a panel of judges including Blackbaud's Catherine LaCour, Todd Lant and Jerry Needel.  

Following Startup Showcase presentations, we encourage all attendees to visit the Innovation Hub in the Expo Hall during the conference to meet our founders, see product demonstrations and get your questions answered before voting for your favorites.  

All bbcon attendees will have the opportunity to vote for their favorites following the event, with voting open for the duration of the conference and winners announced during our closing mainstage session.

In today's nonprofit technology environment, organizations have more choices than ever to select the best tools to drive mission impact. Best-in-class applications are available to manage everything from online donations, events, volunteer programs, email marketing, peer-to-peer campaigns, and countless other functions. With over 80% of organizations using four or more applications, the need for integration has never been greater. Nonprofits understand that data must be connected, standardized, and consistent across all applications to provide the best experience to their supporters, but many struggle to make it happen. For 20+ years, Omatic has partnered with more than 3,000 nonprofits to solve integration and import challenges. Join our session to explore how Omatic connects your technology ecosystem to help your organization save time, reduce errors, and build stronger relationships with supporters at every touchpoint.

We invite you to engage with an all-star cast from 2022’s “Ask A Blackbaud Super User” networking sessions for an interactive panel discussion. Bring your questions about Raiser's Edge and other related technologies to the table. From SKY API to Raiser's Edge database view, this group will seek to answer any question you throw at them. This session promises to be lively, engaging, and full of laughs!

Although often siloed organizationally, the work of HR, DEI, and CSR are inextricably connected. Each area has a critical impact on employee engagement and satisfaction, retention, and feelings of purpose and belonging. Join this session to learn how the work of each area can be leveraged, supported, and reinforced for greater success and deeper impact. Key Takeaways: Employee engagement lives at the intersection of HR, DEI, and CSR Collaborative strategies provide a more holistic approach to connect employee passions and purpose to engagement, satisfaction, and retention There are critical connections between hiring, onboarding, benefits, retention, inclusion, engagement, purpose, and philanthropy that can be well orchestrated

As a leader, what do you have in your leadership toolkit? It's not only crucial to coach your staff and continually evaluate your organization, but leaders need to self-coach and self-evaluate as well. How do you efficiently manage this effort, while following your mission and setting the right organizational, team, and personal goals? In this course, learn tips, tools, and best practices for coaching, strengthening your brand, and identifying your core values. We also discuss setting SMART goals for you, your organization, and your staff.

How can your institution leverage Blackbaud Award Management to maximize fund utilization, put more money in students' hands, and tackle student debt? Discover real-life examples from Blackbaud clients including successful donor stewardship practices.

How often does the following happen: a colleague attends a conference, comes back with a head full of ideas, and wants to implement new technology right away! This happens all the time and can be incredibly frustrating for IT and business managers, especially when the technology they want already exists in your current tech stack or would not integrate properly with your other systems. It’s critical to have some guardrails to vet software solutions, guard against redundancies, and ensure tools are being used as intended. Learn how to document your current tech stack's capabilities and educate your school's leadership team so they understand how complicated and sophisticated data management can be. Learn how to help them understand the benefits and challenges of new software and avoid adding redundant tools or software that isn't built for a school’s specific needs.

The University of Nebraska Foundation is at the end of a three year digital engagement initiative focused on implementing tools to enhance digital engagement capabilities across the university system. This initiative has allowed for smoother data sharing, improved communication possibilities, and increased the ability to engage with university constituents. This project extends integration for BBCRM to email, events, crowdfunding, and texting programs. It also includes a new simple query tool customization. Learn best-practice strategies to apply to your organization.

Are you focused on developing a pipeline of engaged alumni through data-driven practices? Does your team know how to engage and solicit different generations effectively? Join Concordia College as they reveal how they’ve built a team to address these challenging questions. Learn how they are using Blackbaud solutions to create an annual giving program that is focused on pipeline development through the lens of donor-centric, generational engagement.

As budgets for fiscal year 2021 were looking grim and our fundraising events taking major hits, we knew we needed to do something and different and decided to create a brand new event. That's when, Icecycle, an outdoor spinning event was launched. Set to be on ice during winter - and pandemic - in Buffalo, NY, we moved forward with a full plate of uncertainties (masks, lockdowns, etc.). Amazingly that first year we raised 0,000 with 400+ spinners. We just had our third event and raised over 0,000. Learn how we faced these challenges, pivoted toward creative and change, and as a result, succeeded in bringing a new, successful event to our portfolio!

SKY API makes it easier for customers to further expand and extend the capabilities of their solutions - allowing them to meet fundraising and constituent engagement goals, drive better outcomes, and achieve their missions. Altru customers can now access SKY API connectors to harness the low-code automation and application development capabilities of Microsoft Power Automate and Microsoft Power Apps, in addition to new and exciting partner-built applications in the Blackbaud Marketplace. In this session, Kelly Merrion will provide an overview of SKY API for Blackbaud Altru and introduce customer use cases for taking advantage of this new technology to attain organizational excellence.

So many of our clients aren't using FENXT to its fullest capability. From underutilizing the Chart Organizer to not benefiting and maximizing the Dashboards functionality, there is a lot many are missing out on. Join two Blackbaud experts, Katie and Katherine, who will show you what you can truly get out of your system with the push of a button.

Join Blackbaud University instructors Henry and Chrissy as they walk through their favorite strategies for building and customizing Dashboards. The instructors will present unique tips that they typically wouldn’t cover in a standard BBU class, including how to effectively organize content, build unique parts and even incorporate custom fields into your dashboards. To close out, Henry and Chrissy will invite Blackbaud Grantmaking users to share their best practices and ask any questions they have!

Blackbaud's long-standing partner network includes Lunch, August Schools, BrightArrow, Almabase, CampBrain, Vidigami, Paycor, and more for individual yet complex functions schools need to manage their daily operations. Join two Blackbaud experts with a combined 20 years of experience in K–12 schools to learn how secure integrations with key specialty vendors can extend the value of your Blackbaud portfolio and truly provide a Total School Solution.

Social media plays a critical role in raising awareness and donations; JustGiving leverages this by specifically encouraging social sharing to broaden campaign reach. Our studies show that sharing on platforms such as Facebook or Twitter can boost fundraising by generating up to five new donations per share, valued at an average of each. To achieve success, nonprofits should simplify sharing processes, highlight the impact of sharing, and develop captivating content for supporters to disseminate. Join this session to learn how to utilize platforms like JustGiving to maximize your fundraising potential.

You want to take advantage of Microsoft Power Platform to save time, reduce errors and improve efficiency in your Development office--but where to start? In this session, Nicole Holt will share her journey of automating repetitive tasks using Raiser's Edge NXT, Microsoft Power Automate, and Microsoft Office apps: from simple gift notification emails to complex project management workflows. Power Platform integrations have changed the way Nicole approaches her work and greatly expanded her and her teams' ability to spend time on higher value tasks. She will share how she: Identifies pain points in development operations that represent opportunities for automation in areas like data quality, project management, donor segmentation, stewardship, and reporting Tests the effectiveness of new workflows Monitors and manages workflows from a central portal (and gets notifications when something goes wrong) Nicole will discuss challenges, successes, and tips learned along the way--and how integrations with Raiser's Edge NXT provided a use case for broader use of Microsoft Power Platform at her organization.

You, yes you, can help steer the future of product innovation at Blackbaud by volunteering your nonprofit sector expertise and product knowledge to aid user research efforts. Stop by the booth for a review of the user research process and sign up live for open research programs you can support and influence with your ideas!

The pinnacle of any bbdevdays event is the music and prizes!  Come join us for a lighning round of DJ Music Trivia sponsored by our Good Move™ team.  Track your activity to be entered to win exclusive swag and other prizes!

Curious how Blackbaud will incorporate more AI features into our products? Come see the newest features and what's coming next for AI at Blackbaud.

Are you ready to put artificial intelligence (AI) into action? Join us for a session on how to build trust with AI that is not only human-centered and responsible, but also effective and efficient. We'll discuss the importance of understanding when to use AI and how to get comfortable testing AI in various scenarios. We'll also examine the principles of responsible AI, the importance of AI literacy, and dive into the need for transparency, fairness, and ethical considerations in order to foster trust and appropriate use.

If you were fundraising from alumni 20 years ago and you were suddenly transported to today as a fundraiser you’d be in a for a shock! The landscape couldn’t be more different. Learn why embracing digital is critical and how your peers are adapting their fundraising approach to today’s reality with practical tips and real stories.

Institutions nationwide are leveraging new technologies in the age of doing more with less and curing the challenges of overwhelming work and limited staff and managing fraud prevention. With the role of the business office becoming more complex by the day, it’s imperative that efficient workflows are put in place. In this session, we’ll share strategic changes to spend less time on manual tasks and more time doing activities that better support your mission along with uncovering Paymerang tools that seamlessly integrate with Financial Edge NXT.

Join our discussion featuring a panel of Blackbaud CRM customers for insightful dialogue and expert Q&A with Blackbaud CRM customers!

Power BI is a powerful data visualization tool that can be used to create insightful reports and dashboards. This session will outline the approach we took at the NDSU Foundation to create a Metrics report that is used by development staff and senior leadership to monitor how specific goals are progressing throughout the year, with the main focus being on report design and functionality.

Do-It-Yourself fundraising, or DIY fundraising, using Luminate Online and TeamRaiser can be an amazing opportunity when done correctly. This discussion will cover how to get started with a DIY fundraising campaign as well as an ongoing plan to support your fundraisers. How to work with partners, agencies, and Blackbaud will be covered. A thoughtful and well managed DIY fundraising program can lead to overall growth across your fundraising efforts - join to learn how.

Join Blackbaud product experts, Donna Album and Jennifer Standley, to explore tips, strategies, and general best practices in Financial Edge NXT. Ensure you're not only prepared for your next audit, but that it's a breeze with Financial Edge NXT.

Come learn and share best practices and tips regarding Blackbaud Award Management, that even a Power User will love!

Join in a discussion between non-profit customers and corporate grantmaking customers to highlight the partnerships between these two groups and the impact being made in this space. We'll learn from our corporate and foundation grantmakers on how they work with non-profits to advance DEI initiatives. We'll also hear non-profit customers share the impact these partnerships have had on their valuable work.

Blackbaud's new Optimized Donation Form will soon be available for RENXT, Altru and BBCRM customers. In this session we'll take a deeper dive into the form, discuss some of the best practices built into the form design and talk about how this form uses data and A/B testing to optimize for larger average gift amounts and a higher conversion rate and provide the best experience to your donors.  We'll also hear from an early adopter on how they're using this form within their overall donation strategy!

The top 30 Peer-to-Peer fundraising programs grew by over 18% in 2022, raising collectively .05 billion in 2022. Hear from three programs in the top ten to learn how they weathered the Covid storm, what helped them to grow in 2022, and what they have in store for 2023 and beyond!

Delve into crucial aspects of the admissions process and the tracking of financial aid during enrollment. Join us for an in-depth exploration of Blackbaud's Financial Aid Management solution, where we share valuable insights and uncover best practices for admissions. Gain a comprehensive understanding of how to optimize your admissions processes and effectively manage financial aid.

The social, cultural, and political environments we live in are ever-changing. As a result, our fundraising practices must adapt. That means our setup of Raiser’s Edge must adapt, too. “Mr. and Mrs. Robert Hernandez” doesn’t cut it anymore, but neither does a knee-jerk “globally change them all!” work either. We’ll discuss the fundraising and etiquette conversations you need to have with leadership to create a policy that addresses change, as well as the technical considerations and tools needed for updating RE to the current environment.

Do your finance and development departments struggle with managing grant awards? Do you use Blackbaud’s solutions to track your grant pursuits and awards, but you’re unclear on how it all ties together? In this session, we will discuss the best practices for managing grants using Blackbaud Solutions. First, we will review features and tasks specific to the grant pursuit, setup, and entry to the development and finance departments effectively manage your grant awards. However, the work doesn’t stop once you receive your grant funds. Next, we will review post-grant awards tasks, from tracking expenditures to reporting your outcomes to your donors.

Participation is critical to the success of any employee giving and volunteering program, but what drives employees to participate or decline to participate in your CSR programs? Join us as we answer this question. Make a shift from a transaction model of giving and volunteering to a transformative approach that provides immense benefits to corporate culture and impacts business goals for corporate community investment.

Are you looking to streamline your data policies while improving data-driven decision-making? Join us for a panel discussion focused on creating, implementing, and sustaining a Data Committee at your school. This discussion will feature insights from schools that have successfully navigated this process, providing valuable guidance and strategies for optimizing data management and putting an end to your data woes.

This session is an opportunity to dig into the vision of the new A/R functionality. You will learn about new capabilities and the direction we are taking for gains in efficiency, analytics, and shortening your bill to cash cycle. A special guest will join who has been a part of our Technical preview and view-only Early Adopter Program to give her perspective.

Discover how one school transitioned to continuous enrollment and what they learned about themselves along the way. Now in its second year of embracing a continuous enrollment strategy, Donna Klein Jewish Academy has had challenges and victories throughout the process. Join us for a conversation where we will delve into the highs and lows, the role technology plays, and how/why to transition to this dynamic and evolving approach.

We'll cover the basics of Zeidman Development's Audit Trail Cloud product and how organizations large and small might utilize it to develop data integrity strategies for common challenges related to accuracy and consistency in Constituent creation and Gift entry. We'll also offer suggestions for how these strategies might be utilized to develop new insights and KPIs from your RENXT environment and how to incorporate them into you Data Management Plan.

Engaging Gen Z is more important than ever. They are officially taking a seat at the philanthropic table and changing the landscape as they align their values with their giving behavior. Is your organization ready to steward their passion and generosity into lifetime support? Join a panel of experts as they discuss the latest findings from the Blackbaud Institute on Gen Z’s digital engagement preferences. In addition to takeaways from the survey, panelists will provide proven action steps to increase engagement with this increasingly crucial generation of donors.

Get a complete picture of how you can smoothly track all revenue and expenses at your school, whether it's fundraising dollars, tuition payments, yearly operating costs, or financial aid. From school contracts to back office budgets, CPA Katie Turner has got you covered.

"Geek out" with an 18-year school technology veteran and a Blackbaud product manager with nearly 30 years of experience in software engineering and agile frameworks. Join them as they explore how to unlock even more potential within your Blackbaud software through SKY API and Power Automate integrations, including recent updates and creative ideas that can make your school operations more effective and efficient.

To many, the term “analytics” alludes to complex data manipulation requiring the work of specialized in-house professionals. However, Wisconsin Lutheran College has demonstrated even a small fundraising shop can achieve big things by applying custom predictive models and wealth analytics. Join Vice President of Advancement, Rich Mannisto, as he shares how Wisconsin Lutheran is continually expanding their strategic use of data and cultivating trust across their frontline teams with the help of predictive insights and strategic consulting services.

In this session, we'll explore best practices for how to develop effective collaboration between Development and Finance teams. We'll discuss the benefits of stronger financial integration, ways to make the integration process more seamless, and how both teams can ensure that shared data remains clean and complete. By leveraging technology and aligning processes, both teams can work together to make the most of their financial data and deliver exceptional donor experiences.

Good Move, valued customers! Joining this session will provide insights on supporter engagement strategies using Good Move, your free mobile fundraising and activity-tracking application that comes with your TeamRaiser subscription. You will also hear from peers on how they are leveraging this tool to reduce their fundraising technology costs, reach more potential participants and donors, and deliver the message behind their fundraising mission more effectively.

When everyday money decisions are as simple as opening up Venmo, why not make the donor journey just as easy? Throughout the past year, Cincinnati Children’s has added digital wallet capabilities to its general donation forms, events, and campaigns—with incredible results! Experts will discuss the set-up process, launching the digital wallet, and everything in between. Join to hear about lessons learned and the return Cincinnati Children's as you consider how to help take your fundraising into 2024 and beyond.

Wondering how Power Automate can make a difference at your organization? Join us for a look at our journey to learn and use Power Automate, initially to update business processes with the changes to Microsoft and Blackbaud integrations in 2022. You will see some ways we have put it to effective use. Along the way, we found some new ways to use this new capability as well.

Working in a small shop can be daunting. There is so much to do, so little time, and so many donors to engage with! This is where RE NXT can help - providing you a one-stop shop for all your fundraising needs. You need marketing emails? Check. A source of truth? Double check. You need to report on your SYBUNTs and LYBUNTS? Check, check, check! All of this can be done in RE NXT. Join us for a session full of best practices and easy ways to move the needle for your organization.

Learn from your peers on how to grow and manage your RENXT sustaining donor program with recurring gifts by utilizing online giving, automated payments, donor portal and more. Monthly giving programs remain one of the best ways for nonprofits to dramatically increase the lifetime value of their average donor. Sustainer donors also have very high retention rates, typically between 70-80%. For most nonprofits, retention averages just below 50% for annual donors.

It's time to rethink your school's admission process and improve the experience for both your admissions team and prospective families. Discover how to maximize the power of the Admissions Checklist in the Blackbaud Enrollment Management System. Learn how to set up new student checklists and use them to onboard new families seamlessly. We will share creative ways to automate the process using forms and how to use official notes to enhance communication.

In this session we will delve into some of the key insights and trends taking place across the corporate social impact space. In this panel discussion we will be digging into some of the most interesting data points that have surfaced this year across YourCause’s 11th Industry Review, ACCP’s 4th Annual CSR Insights Survey, and CECP’s upcoming Giving in Numbers™ 2023 Edition. Whether it be the economy, the political landscape, global conflicts and natural disasters, or employee burnout and reduced budgets, there are many factors that influence how CSR professionals are implementing strategies and how employees are engaging. Join us for a robust conversation about the trends in corporate social impact and how they may influence your CSR strategy and execution. Key Takeaways: Participants will gain data and insights from the various surveys. The session will cover key trends impacting the larger CSR sector. The session will include some best practices for approaching strategy review and refinement.

Whether you are welcoming a new hospital president, head of school, or executive director, what can you do within your Advancement team to set them up for success? While every area of the organization will have a role to play, the Advancement's role is unique. Learn how to create a smooth transition and maintain donor confidence.

Join us for an exclusive fireside chat featuring executive leaders from Blackbaud and PayPal as they discuss the transformative power of integrating PayPal with Blackbaud's fundraising solutions. Get firsthand insights into the strategic collaboration between these industry-leading organizations and how it can revolutionize your nonprofit's fundraising success.

While Online Express forms are comfortable to many users, the transition to webview forms can seem challenging. Together we'll address common concerns such as duplicate management and transitioning to new processes. In addition, we'll highlight Raiser's Edge NXT features such as automated recurring gifts, donor portal, recurring gift upsell, and fee coverage options while playing Kahoot! Hear from customers using webview forms and why they love them.

Curious how Blackbaud will incorporate more AI features into our products? Come see the newest features and what's coming next for AI at Blackbaud.

Curious how Blackbaud will incorporate more AI features into our products? Come see the newest features and what's coming next for AI at Blackbaud.

Join us as we cover an effective method of moves management and event management using Contacts in the eTapestry journal. Learn how to create custom codes for a prospect's current status in the donor/volunteer cycle, generate custom reports to quickly see the complete picture of a prospect organization, or view an individual's past involvement in order to achieve your current goals for growing the relationship.

Blackbaud engineering teams are building the next generation of applications including The Raiser's Edge and The Financial Edge. The evolution from desktop applications, to cloud-hosted, and now to cloud-native has been a multi-year process. In this session, two of the Financial Edge application architects will describe some of the major steps along this journey and how it will provide software that will enable you to better serve your mission.

Join us for a case study presentation of how Crowe LLP launched CSRconnect and the Crowe Gives Back campaign to put their newly refreshed purpose and values into practice and bring them to life for their people. Within two weeks after the launch of tool, 85% of Crowe personnel had registered and the campaign resulted in more than $1M being donated to 2300 unique charities.

Budgeting is critical for nonprofits to allocate resources effectively, achieve their goals, and service their mission effectively. All Non-Profits have limited resources and budgeting has to be about setting financial goals and which create a mission-focused spending plan that aligns with the organization’s annual goals and overall mission. This presentation will examine how to plan for success through budgeting for nonprofits.

Join Andrew Gray, Tuition Coordinator at St. Anthony's High School, to discover how he streamlined his school's tuition process while enhancing the payment experience for families. Blackbaud's Jamie Lyons will join him to share best practices, as well as her top tips for Blackbaud Tuition Management users. You'll leave this session with actionable steps to reduce tuition delinquency, increase family satisfaction, and drive positive change.

With a wealth of student and financial data and stakeholders across the technology spectrum, educational institutions have unique challenges when facing cybersecurity threats. Within the last year, foreign cybercriminals, school vendors, employees, and even students have perpetrated cyberattacks. Join Don Rahn, Blackbaud's Director of Security Operations, for information and best practices to keep cybersecurity at the forefront of your school operations.

JustGiving Site Builder is a brand new product for nonprofits, enabling you to build custom multipage campaign microsites - all with no prior coding experience - using a simple content management system. In the span of this session, you will understand how to leverage Site Builder to build out a branded campaign from scratch for a giving event.  The campaign will utilize features such as custom sign-up forms, leader boards, branded content and more. Join us and elevate your fundraising game in just 45 minutes.

At the Alzheimer's Association, we believe that engaging and supporting ALL those impacted by Alzheimer’s and dementia are at the core of our mission. As a part of our DEI strategic pillar, we have set out to develop a solution to reach our underserved communities by providing our TeamRaiser-based Walk to End Alzheimer website in Spanish. Join this session to learn some tips and tricks on implementing other languages in a cost-efficient and quick-to-market approach. 

Illustration on how we are using events in NXT in conjunction with donation forms to manage our major fundraising events. Real-life examples will be provided along with how each staff member contributes to the overall process. We've been using events in NXT since 2019 and continue to explore additional areas for use and process improvement.

Hosting fundraising events and campaigns is great, but what next? How do you turn event attendees into longtime donors for your organization? In this session, we’re breaking down three critical steps to secure more longtime supporters for your cause. But the best part is, these tactics will also allow you to raise more money for your next fundraiser too.

Whilst the Expo Hall is quiet, sneak on over to the Innovation Hub to meet the newest members of Blackbaud's Global Partner Team.  We will also be hosting Blackbaud Marketplace live demos of the newest features and Q&A sessions about Blackbaud partner programs for prospective partners.  P.S. There will be snacks! 😉

Join us for a session focused on elevating donor experiences from checkout to delight. Discover how the payment experience directly impacts your customer experience in this engaging session. Learn practical strategies and best practices to create seamless and delightful interactions for your donors throughout the payment process. Gain insights into enhancing convenience, security, and personalization, resulting in long-term donor loyalty and increased engagement. Elevate your nonprofit's donor experiences and unlock the full potential of your fundraising efforts.

Did you know that sustained givers can increase your revenue by as much as 300% over the course of two years? Sustainers provide your organization with consistent cash flow so you can achieve your mission. There are many strategies that can affect community involvement including marketing, events, campaigns, online giving and more. With proper planning and stewardship, the lifetime value of these relationships can add up to significant amounts over time. Learn how to build your sustaining giving program and strengthen relationships with your valuable supporters through engaging communications and effective appreciation.

The world of AI is fraught with both opportunity and challenge. Hear from Blackbaud leaders in Data and Innovation as they relay the drivers behind our Intelligence for Good Strategy, balancing aspects of Responsible AI with key technology advancements such as Generative AI. This session will explore ethics and privacy in the age of AI as well as the benefits experienced through Blackbaud's adoption of AI within its own solutions.

Explore why the tuition gap necessitates a strategic approach across various higher-education offices. We'll examine the increasing competitiveness schools face and discuss strategies for recruiting students, awarding scholarships, fundraising, and effectively tracking enrollment numbers across campus. Learn how your school can adopt a more competitive mindset, recognize the importance of strategic planning, and coordinate across multiple offices to maximize resources and attract students effectively.

In 2020, the advancement staff at University School introduced an ambitious plan to raise $130 million over the next six years to fund extensive capital improvements to their campus. Wanting to apply a relationship-based approach to fundraising, the team leveraged custom predictive modeling to understand the “why” behind their constituents’ giving. In this session, Director of Research and Advancement Information Systems Vicky Wong will share how incorporating predictive insights into their strategic plan helped them to secure over $150,000 in upgraded giving for their annual fund.

Blackbaud Product Managers, Heather Johnson and Katherine Wilkes, will give a detailed overview of the ongoing database view to total web solution planning. They will discuss high-level how agile planning works in a SAAS world, the journey so far, and what to expect next. If you're a current Financial Edge NXT customer, you won't want to miss this session!

Your mission is the heart of your organization and your success relies on many diversities. Sustaining your current donors is a large part of your annual goal and should play a major role in your organizational strategies. Join us to learn about impactful online giving tools that work seamlessly together and delight donors. We will cover the latest developments for donation forms, portal, receipting, recurring gift upsell, Complete Cover™, donor cover, and more, to help guide you on using online giving tools for maximum annual revenue impact.

Change management is not just the buzz phrase of the day. It is how you approach and support the people and process aspects of institutional change. Join us as we discuss change management in schools, including a real-life example of how one school fostered the adoption of Blackbaud's Total School Solution. Topics will include, change decision processes, human capital realization, organizational effectiveness, and stakeholder cultivation. We will explore the interplay between culture, engagement, and technology.

The Endowment for Health began surveying community partners in 2022 to collect staff and board demographic data. Demographic data collection provides an important opportunity to better understand the diversity of staff, leadership, and the communities we serve. We will share how we created and distributed the survey through Blackbaud Grantmaking, as well as our lessons learned from our community partners.

Get ready to boost your TeamRaiser results! In this session, you’ll learn multiple ways to customize and optimize your TeamRaiser Participant Center to help your event and campaign participants raise more funds. Topics include: •Updating your TeamRaiser site wrapper to incorporate peer-to-peer fundraising best practices •Upgrading your Participant Center with fresh branding and an improved user experience •Delivering a smoother experience for donations from Team Pages

Now more than ever, CSR has become a strategic imperative for companies of all sizes. More than just a “nice to have,” CSR initiatives, and employee volunteer programs in particular, have proven effective in increasing employee engagement and customer retention, improving brand reputation, attracting and retaining top talent, and overall, creating a measurable, sustainable positive impact in the places where we live and work. But how do we continue to ensure we’re supporting our employees passions and meeting our communities’ greatest needs? Stakeholder engagement is an essential and ongoing component of successful corporate volunteer programs, and one of the greatest tools we have in making sure all of our social impact programs have the support they need to thrive. This session will focus on the importance of engaging internal stakeholders in the design of a successful corporate volunteer program. Through a mix of interactive exercises and real-life examples, participants will learn how to build a cross-functional team of stakeholders, leverage their expertise and insights, and create internal CSR champions to help drive participation and create a shared sense of program ownership among employees.

You, yes you, can help steer the future of product innovation at Blackbaud by volunteering your nonprofit sector expertise and product knowledge to aid user research efforts. Stop by the booth for a review of the user research process and sign up live for open research programs you can support and influence with your ideas!

Learn how to sift through your constituent base to find those hidden gold nuggets in your data mine. We will connect your Blackbaud Raiser’s Edge NXT moves management process to your Prospect Insights identification and qualification process. Through a series of real-world scenarios, you will learn tips and tricks for streamlining your prospect management, building a prospect pipeline, and crafting next steps to engage with your prospects. So, toss out the old sifter and strike gold with Prospect Insights!

Join us as we explore how you can unlock the power of your organization’s data through integration. In this session, we’ll cover best practices to ensure accurate data and formatting, how to determine the right type of data to send between systems, and how you can start to leverage your nonprofit data to make more strategic decisions that drive mission impact.

Let's face it. Your front-end ticketing experience over the years continues to evolve, especially post-pandemic life with many institutions embracing technology. Have you? Let the SwipeTrack Solutions team identify technological advantages for your employees, patrons and how your institution can become ahead of the Guest Experience.

Microsoft Copilot is an AI-powered assistant that is integrated into Microsoft services like Microsoft 365 and Power Platform. It is designed to work alongside you in apps you use every day, such as Word, Excel, PowerPoint, Outlook, Teams, Power Automate, Power Apps, and more! Copilot’s next-generation AI capabilities add value and reinvent productivity for low-coders, democratizing coding to the masses as apps are developed through natural language and you can ask questions and get real answers and insights from your data in record time. Whether you’re interested in creating your own apps or equipping your team, you’ll leave with actionable next steps to embrace this new frontier (and some code samples for AI-driven automation projects).

For many charities and nonprofits, event-based fundraisers contribute significantly to annual goals by raising funds while connecting with new donors. Don't miss this session as we explore the elements of a successful peer-to-peer strategy with a case study from the CAMH Foundation. Discover more about their annual Sunrise Challenge P2P fundraising challenge along with tips on how to drive engagement by harnessing the power of email, technology, and digital marketing for impressive results!

Two Blackbaud product managers will share tips and tricks on how to make the most of your Blackbaud Student Information System—including everything you'd expect in an SIS and all the features you want in a Learning Management System—in one fully-integrated software solution.

The ability to access and understand the signals within our data has never been more important as organizations continue to define what strategic fundraising looks like in an ever-changing, increasingly online world. In this session we'll explore: -How to increase utilization of tools and technology -Establishing a culture that values data by ensuring all stakeholders see how their work helps inform organizational strategy -The unique role development leaders play in data stewardship -Where and how to get started

Learn ways to optimize your usage of Blackbaud CRM with tips for long-time - and new - users of Blackbaud CRM. Audience participation welcome if you have a tips or timesaver strategies you’d love to share!

Discover practical, valuable tips from two different schools on how to optimize your Admissions process. Hear how one school significantly increased visits and interviews with Admissions self-scheduling while the other created a more efficient flow of communication through filtered candidate lists and strategic auto-responses. From customizing your calendar to creating official note templates, we'll take a deeper dive into your enrollment management software to enhance the prospective family experience and streamline your workflow.

Whether your donor database is small or large, analytics will help you to identify the best giving prospects. Once you have this information, the next step is strategic implementation. Mary Murtala, Senior Managing Director of Development for National Parks Conservation Association, will address the strategies they employ to implement analytics and the measures they have employed to introduce internal analytics efforts to measure results.

With the recent release of RENXT Portal, you may be wondering how best to invite your constituents to Portal. In this session, we'll cover two ways to send Portal invitations: the built-in RENXT Invitations, plus step-by-step instructions for sending custom Portal invitations. We'll also include suggested language and strategy for your invitations to ensure you receive increased "Accept" RSVPs.

Digital acquisition campaigns might be the missing ingredient in your acquisition strategy. By bringing new contacts into your nonprofit through downloads and lead magnets, you can create a pipeline of new potential donors. Join Doing Good Digital for a live guide on what a successful acquisition campaign looks like and answer the question: what happens when we get them on our list? This session is applicable to all sectors. For our healthcare attendees, we will also touch briefly on strategies to turn patients into donors, in addition to other strategies that can be used and are successful in healthcare. Key highlights you will take away from this session: Identifying your target audience Acquiring new contacts through lead magnets and downloads that relate to your cause A/B testing to improve your campaign Creating unique welcome series’ and journeys that engage and convert Acquiring new donors from patient lists or other client Reporting on your successes to your senior leadership With decades of digital fundraising experience, Doing Good Digital can answer all of your questions in this webinar relating to acquisition campaigns and more.

Join us as we explore how Blackbaud MobilePay Terminals can propel your fundraising success to new heights. In this session we will uncover the power of this cutting-edge solution in enabling nonprofits to accept payments on the go.

Adopting new technology isn’t as simple as flipping a switch. There can be growing pains, frustration and learning curves along the way. But with a little bit of patience and collaboration, it’s worth it in the end. This was the case for a Blackbaud customer as their organization embraced automation to operate more efficiently, increase cost savings and utilize their team to focus on more strategic initiatives. The Solution: Going paperless with accounts payable automation. Join this interactive Q&A session as you hear from a Blackbaud customer on their journey from paper-based to fully automated. Attendees will: Learn first-hand how AP automation fueled business and professional growth Discover how automated processes help improve work-life balance and nurture talent Learn how human support provides a seamless process for team members

Hemisfair’s tree rescue and tree-planting campaigns needed an innovative and compelling way to recognize tree donors and their tributes. The aesthetic and safety considerations at Hemisfair made excessive physical signage prohibitive - donor recognition signs in front of every tree would create a cluttered environment and a tripping hazard. To recognize the outpouring of community support, we had to get creative. So, we used digital media and augmented reality. Join this session to learn how Hemisfair integrated alternative strategies for donor recognition. 

Learn three steps for helping you work with your organizations to document and improve business processes. More importantly, learn to quantify the financial impact those improvements may have. As they say, money talks and will get leadership’s attention about why improvements are needed.

At the heart of every volunteerism program is the goal to increase overall participation and impact; however, the question often becomes how? In this session, we will explore some of the ways to inspire engagement from employees by not only offering compelling volunteer opportunities, but also providing a way for employees to feel a tangible connection to their passions and purpose. We will explore the overall definition of engagement and where volunteerism programs can go beyond events and projects to include health, wellness, and everyday social good acts of kindness.

Every arts and cultural organization wants more members: these are the champions of your institution. They visit frequently, donate more, and take on your mission as they introduce others to you. How can you better serve your members and convert more ticket buyers into membership? Hear from Altru and museum membership professionals as they share best practice tips on how you can get the most out of Altru’s membership functionality to gain and keep more members. We’ll also show you how going digital can help you streamline and simplify your membership practices with PassPlay, Speak Creative's new app-based digital membership and loyalty solution that is delighting both cultural staff and members alike.

Join Katie Turner and but Katherine Liles —a former school Controller and former school IT Director respectively—as they continue the financial sustainability conversation started in their eBook and webinar earlier this year. Katie and Lisa will demonstrate how to put thought leadership into practice in your K–12 school.

Does your organization use Raiser's Edge NXT? Are you looking for a quicker and easier way to manage online giving and peer-to-peer fundraising? JustGiving from Blackbaud is an online donation platform that's fully integrated with Raiser's Edge NXT. This session will introduce the JustGiving platform and demonstrate the RENXT integration. We'll follow the donor journey from a non-profit website or email through the JustGiving checkout - and then see how the data appears in Raiser's Edge NXT.

Have you ever wondered if there’s a better way to ask for data? Have you ever finished a campaign and realized you hadn’t tracked a key piece of information? If so, this session may be for you! We’ll talk about the Data Manager’s role, opportunities for better integration in your organizational planning and processes, and how to get the most out of your data and reporting requests. While this session will likely be relevant across products, it will primarily be focused on Raiser’s Edge and Raiser’s Edge NXT.

More nonprofits are considering the use of vendors to help reach their goals; these relationships can make a huge difference in your organization's success. This session will explore how to find vendors, determine the right fit, negotiate contracts, and create a working relationship built on respect and understanding in order to maximize their skills for the betterment of your organization. Learn how to manage these relationships and how to know when it is time to say goodbye. Join to learn best practices, success stories, and lessons learned when working with vendors.

How does a donor decide which organizations to give towards? What do they expect from your website and donation form to help them make their first gift? What may cause a donor to start a donation and then stop? Get the answers to these questions and more as we share research findings from a Blackbaud research study focused on how donors use your donation page to donate. Learn what you should be doing on your donation form to build donor trust and increase engagement.

Does your school have business rules recorded only in institutional memory? Are there procedures understood by select administrators but absent from the school handbook? Do you use multiple software solutions without a true understanding of how they interact? Are your records scattered across various databases not connected by a common ID? If you answered yes to any of these questions, attend this session to hear how documenting procedures can improve transparency, communication, and transition.

In this session, learn about Blackbaud Online Giving donation forms built on SKY platform coming to BBCRM! Get an overview of Online Giving, understand the integration with BBCRM, and discuss how this new tool can level up your online giving presence and help you raise more!